Viewer Problem - Error! Could not reach server. Check your connection {}

[badibadey]

Hey,

I have a problem with my viewer, and I can't deal with it for a few days. The builder works very well, and when I try to test the bot I get the message “Error! Could not reach server. Check your connection {}”. The application is set up on vercel and supabase and has redirects to the domain. The logs from Vercel show as if there is not enough time to fulfill the request, maxDuration is set to 10 sec.

It seems as if everything is running fine until the viewer is called. I am very much asking for your help !

Logs from: vercel, viewer, developer tools.

[baptisteArno]

It seems it times out. Is it happening with the lead generation template for example?

[badibadey]

yes exactly, this error appears only when using template

[baptisteArno]

Can you show your viewer environment variables?