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Can't login on mobile app into my anytype account [tried both ways recovery code and QR] #836

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developerisnow opened this issue Feb 7, 2024 · 6 comments
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@developerisnow
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Have you read a contributing guide?

  • I have read CONTRIBUTING.md
  • I have searched the existing issues and didn't find any that were similar
  • I have considered creating a pull request with fixes instead of a bug report and want to proceed

Current Behavior

Attempting to log in to Anytype on a OnePlus 7T (HD1900_11_F.22) running Android 12, OxygenOS 12.1, results in an endless loading screen. This issue occurs both when using a recovery phrase and scanning a QR code for login, with neither method allowing successful access to the app. The app was installed from the Google Play Store.

Expected Behavior

The expected behavior is a successful login to Anytype using either a recovery phrase or QR code, without indefinite loading, allowing full access to the app's features.

Steps To Reproduce

  1. Install Anytype from the Google Play Store on a OnePlus 7T (HD1900_11_F.22) running Android 12, OxygenOS 12.1.
  2. Open Anytype and attempt to log in using the recovery phrase. Observe the endless loading screen.
  3. Restart the login process, this time attempting to log in using a QR code. Note the same issue of endless loading, preventing login.

Environment

- Device: OnePlus 7T (HD1900_11_F.22)
- OS: Android 12, OxygenOS 12.1
- Anytype Version: Latest from Google Play Store

Anything else?

The login issue severely restricts access to Anytype, rendering it unusable. It's particularly disappointing as both recommended login methods fail to bypass the endless loading screen. Any insights into resolving this issue or workarounds would be greatly appreciated.

@developerisnow developerisnow added the bug Something isn't working label Feb 7, 2024
@fuksman fuksman transferred this issue from anyproto/anytype-heart Feb 7, 2024
@fraschm1998
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fraschm1998 commented Feb 8, 2024

@fuksman duplicate of #755 I was told it was an issue with central api (anytype heart) according to seanytype on reddit: https://www.reddit.com/r/Anytype/comments/19ekz69/comment/kjnj6uk/?utm_source=share&utm_medium=mweb3x&utm_name=mweb3xcss&utm_term=1&utm_content=share_button

@konstantiniiv
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konstantiniiv commented Feb 20, 2024

We've released a temporary fix for the infinite loading issue in the app (v0.27.24). You can now switch to a backup library in the settings to resolve this. More details are here:
https://community.anytype.io/t/important-update-temporary-fix-for-infinite-loading-issue-in-our-android-app/16283

@niko-novice
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Hi. Has this issue been solved in v.28.11? I had downgraded to v.26.20 and have been using it as was suggested in some forum as a temporary solution to this problem. Can i install 28.11 now?

@uburoiubu
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@niko-novice, did you try the latest build? 0.29.29

@rodolf0
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rodolf0 commented Jul 8, 2024

Can't log in with phrase or QR code. Using Android App 0.31.8

@rodolf0
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rodolf0 commented Jul 8, 2024

Actually realized login would hang because I had the self-hosted network selected. No issue here. Just clicked the gear icon and changed it back. Then log in worked

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