No options on Adapt Dashboard

[thalesuts]

I can login to the master tenant. I have 4 options

Dashboard and Asset Management do nothing
Plugins and Users work

There is no create button or anything so unable to create anything.. please help

Versions

• Authoring Tool Version: 0.11.3
• Framework Version: 5.39.15
• Node.js Version: v16.20.2 x64
• MongoDB Version: 7.0.11 x64
• Operating System: Windows 11 x64
• Browser: Edge
• Git Version: 2.45.2 x64

[simondate]

Can you open your web browser's developer tools? It may have a more helpful error message there

[giandre]

I have the same problem. The logs show this is an tenant issue.

info [30 Jul 24 16:45:34 -04:00] configuration loaded from D:\adapt_authoring\conf\config.json
info [30 Jul 24 16:45:34 -04:00] Supporting the following authentication types:
info [30 Jul 24 16:45:34 -04:00] - local
info [30 Jul 24 16:45:34 -04:00] Connection established: adapt-tenant-master
info [30 Jul 24 16:45:35 -04:00] Adapt authoring tool 0.11.3.
info [30 Jul 24 16:45:35 -04:00] Adapt framework 5.40.5.
info [30 Jul 24 16:45:35 -04:00] Server started listening on port 5000
Error: Failed to determine user's tenant!
at Object.getDatabase (D:\adapt_authoring\lib\database.js:416:19)
at D:\adapt_authoring\plugins\content\tag\index.js:76:16
at D:\adapt_authoring\lib\rest.js:115:7
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at next (D:\adapt_authoring\node_modules\express\lib\router\route.js:149:13)
at Route.dispatch (D:\adapt_authoring\node_modules\express\lib\router\route.js:119:3)
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:284:15
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:91:12)
at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at D:\adapt_authoring\lib\application.js:308:7
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at D:\adapt_authoring\lib\permissions.js:495:16
at Layer.handle [as handle_request] (D:\adapt_authoring\node_modules\express\lib\router\layer.js:95:5)
at trim_prefix (D:\adapt_authoring\node_modules\express\lib\router\index.js:328:13)
at D:\adapt_authoring\node_modules\express\lib\router\index.js:286:9
at Function.process_params (D:\adapt_authoring\node_modules\express\lib\router\index.js:346:12)
at next (D:\adapt_authoring\node_modules\express\lib\router\index.js:280:10)
at SendStream.error (D:\adapt_authoring\node_modules\serve-static\index.js:121:7)

I checked mongodb and I can see that the database was created and I see a tenant, user, and all other components. This is what the tenant document says:
_id
66a9505620d147392c898b65
_isDeleted
false
isMaster
true
name
"adaptmaster"
displayName
"adaptmaster"

database
Object
createdAt
2024-07-30T20:43:02.351+00:00
updatedAt
2024-07-30T20:43:02.351+00:00
__v
0

I am not a developer so I have no idea what to do and ChatGPT basically asked me to update a bunch of files :)... so I stopped.

[marticus123]

I am having the same issue