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Crash on the Select Files or Folder dialog #2404

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jg124642 opened this issue Aug 9, 2024 · 6 comments
Open

Crash on the Select Files or Folder dialog #2404

jg124642 opened this issue Aug 9, 2024 · 6 comments

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@jg124642
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jg124642 commented Aug 9, 2024

Winmerge now always crashes when I type a file or folder name or when I select a file or a folder in the Select Files or Folder dialog.

Configuration file : WinMerge.txt
The issue is also present in WinMerge 2.16.41.1 release.

@sdottaka
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sdottaka commented Aug 9, 2024

I tried importing the settings in the WinMerge.txt file you attached, but I was unable to reproduce the problem on my PC.

When the program crashes, a crash dump may have been output to the following folder. If the file exists, could you please attach it?

%LOCALAPPDATA%\CrashDumps

@jg124642
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jg124642 commented Aug 9, 2024 via email

@sdottaka
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Unfortunately, when you attach a file to a reply to an email from GitHub, it doesn't get reflected in the Git issue, so I wasn't able to see the attachment.

@jg124642
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Sorry, here is the crashdump:

WinMergeU.exe.45188.dmp.zip

@sdottaka
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Thank you for attaching the file.

I checked the file and it seems to be a different crash from the one you reported; it was a crash that occurred when you quit WinMerge while comparing folders.
This crash has probably been improved in the latest version.
Did you have another crash dump file?

image

@jg124642
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Hi Takashi,

Thank you for your time.
I tried hard, but I was unable to make it crash again, so, I don't have a new crashDump file to send.
Since the issue seems to be random, I don't actually know when and how it happens.
I promise I will send the crashDump if it crashes again.

Best regards.

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