From d94c1bcb3bfd65f6f3e9a937478ff8d766729d08 Mon Sep 17 00:00:00 2001
From: Tanja Bunk <tabergma@gmail.com>
Date: Tue, 6 Aug 2024 12:40:26 +0200
Subject: [PATCH] do not rephrase utter_human_handoff_not_available

---
 domain/flows/patterns.yml | 4 ++++
 1 file changed, 4 insertions(+)

diff --git a/domain/flows/patterns.yml b/domain/flows/patterns.yml
index 1038ba3..bf9ae33 100644
--- a/domain/flows/patterns.yml
+++ b/domain/flows/patterns.yml
@@ -31,3 +31,7 @@ responses:
     - text: Ok, I did not correct the previous input.
       metadata:
         rephrase: True
+  utter_human_handoff_not_available:
+    - text: I understand you want to be connected to a human agent, but that's something I cannot help you with at the moment. Is there something else I can help you with?
+      metadata:
+        rephrase: False