diff --git a/data/flows/patterns.yml b/data/flows/patterns.yml index d267023..7b7ec5c 100644 --- a/data/flows/patterns.yml +++ b/data/flows/patterns.yml @@ -65,6 +65,12 @@ flows: - else: clarify_options - id: clarify_options action: utter_clarification_options_rasa + + pattern_clarification_with_human_handoff: + description: Conversation repair flow for handling ambiguous requests that could match multiple flows, with handoff to human assistant + name: pattern clarification with human handoff + steps: + - action: action_clarify_flows - action: action_increase_clarification_count next: - if: slots.clarification_count > 2