domain.yml

version: '2.0'
session_config:
  session_expiration_time: 60
  carry_over_slots_to_new_session: true
intents:
- greet
- inform
- SCENARIO
- affirm
- faq:
    is_retrieval_intent: true
- inquire-ask_clarification-offsets
- how_calculated
- deny
- buy_offsets
- express_uncertainty
- farewell
- deny_flying
- express_negative-emo
- inquire-ask_clarification
- why
- meta_inform_problem_bad-link
- express_positive-emo
- express_surprise
- thank
- inform_notunderstanding
- estimate_emissions
- insult
- vulgar
entities:
- city
- conference_name
- context_scenario
- holiday_name
- iata
- travel_destination
- travel_flight_class
slots:
  context_scenario:
    type: categorical
    influence_conversation: true
    values:
    - conference
    - holiday
  holiday_name:
    type: any
    influence_conversation: false
  iata_departure:
    type: any
    influence_conversation: false
  iata_destination:
    type: any
    influence_conversation: false
  link_1_url:
    type: any
    influence_conversation: false
  link_2_url:
    type: any
    influence_conversation: false
  requested_slot:
    type: any
    influence_conversation: false
  travel_departure:
    type: any
    influence_conversation: false
  travel_destination:
    type: any
    influence_conversation: false
  travel_flight_class:
    type: any
    influence_conversation: false
responses:
  utter_faq/meta_inquire-ask_bot-challenge:
  - text: Yes, I am a bot! And I'm part of a research project.
  utter_faq/ask_howdoing:
  - text: I'm great! Thanks for asking.
  utter_faq/meta_inquire_capabilities:
  - text: I can help you calculate and buy carbon offsets for your flights.
  utter_faq/oos-future_inquire-ask:
  - text: That sounds like a relevant question, but I don't know the answer.
  utter_faq/oos_inform:
  - text: Good to know
  utter_faq/oos_inquire:
  - text: I'm afraid I have no idea
  utter_faq/oos_request:
  - text: that's not something I can help with
  utter_faq/thank:
  - text: You are welcome!
  utter_faq/placeholder:
  - text: so
  utter_faq/takeacut:
  - text: No, my creators don't get a cut from the offsets you buy. I'm just here to help!
  utter_faq/opinion:
  - text: That is your opinion.
  utter_faq/ask_creators:
  - text: The research team at Rasa is behind this. Check out rasa.com/research
  utter_faq/research_project:
  - text: This project is about creating a better AI assistant. Getting people to reduce their carbon footprint is a happy side effect :)
  utter_faq/payment-details:
  - text: I'm afraid I can't help you with payment details.
  utter_faq/not-personally-responsible:
  - text: We are all responsible for the choices we make as consumers. We can choose to fly less often, for example. Some airlines have already responded to consumer pressure and started buying offsets.
  utter_faq/personal_question_for_bot:
  - text: I love that you want to get to know me, but I don't have much of a personality. I'm just a bot.
  utter_faq/specific-project-details:
  - text: I'm not sure but hopefully you can find an answer at https://offset.earth/projects .
  utter_faq/do-people-buy-offsets:
  - text: More and more companies and individuals are voluntarily offsetting their carbon emissions. According to goldstandard.org, individual offsets grew fourfold last year.
  utter_faq/accuse-scam:
  - text: All this bot does is help you calculate the carbon emissions from your flight, and suggest projects you can donate to.
  utter_faq/where-money-goes:
  - text: When you buy certified emissions reductions (CERs) your payment goes directly to the project offering CERs. Projects have to pass a rigorous verification process set by https://goldstandard.org .
  utter_faq/is-this-legit:
  - text: All offset projects have to pass a rigorous verification process set by https://goldstandard.org .
  utter_faq/deny-climate-change:
  - text: "Climate change is absolutely real, and it's caused by humans: https://climate.nasa.gov/evidence/"
  utter_faq/deny-offsets-work:
  - text: By buying certified carbon offsets, you support a project which reduces the total amount of carbon dioxide we put into the atmosphere. Planting trees, installing renewable power, and making buildings more energy efficient are common examples. You can read what the UN says about offsets at https://offset.climateneutralnow.org/faq_offset_footprint#Buyers .
  utter_faq/inquire-cost:
  - text: The cost per ton depends on the project you donate to. Some projects can remove a ton of CO2 for less than $1!
  utter_faq/layover:
  - text: If you have a connecting flight, it's easiest if you ask me about each flight separately.
  utter_faq/other-calculation:
  - text: For now I can only calculate emissions from flying.
  utter_faq/other-language:
  - text: I can only do English for now.
  utter_faq/general-emissions-reduction:
  - text: There are many ways you can reduce your carbon footprint. Flying less is a great place to start!
  utter_faq/more-details-process:
  - text: I'd recommend checking out https://offset.earth for those details.
  utter_SCENARIOCHECK:
  - buttons:
    - payload: '/SCENARIO{{"context_scenario": "holiday", "holiday_name": "christmas"}}'
      title: start
    text: Hi, thanks for testing! Please press start.
  utter_about:
  - text: I was built to help you reduce or offset your greenhouse gas emissions.
  utter_acknowledge:
  - text: ok
  utter_acknowledge_problem_badlink:
  - text: Oh no! I am sorry the link doesn't work anymore. I'll let my developers know.
  utter_acknowledge_notunderstanding:
  - text: Sounds like I'm not understanding you. Sorry about that!
  utter_apologize:
  - text: Oh no, sorry!
  utter_ask_correct_city:
  - text: Is one of these correct? {listed_objects}
  utter_ask_detailed_estimate:
  - text: I can also get you a more accurate estimate of your flight's emissions, sound good?
  utter_ask_incorrect_city:
  - text: Which city did I get wrong?
  utter_ask_travel_departure:
  - text: What city will you be flying from?
  utter_ask_travel_destination:
  - text: And what city will you be flying to?
  utter_ask_travel_flight_class:
  - text: Will you be travelling in Economy Class?
  utter_conference-travel_offer_help:
  - text: Can I help you offset the emissions of your flight to the {conference_name} conference?
  - text: I hear you'll attend {conference_name}. Can I help you offset your flight's emissions?
  utter_could_not_find_airport:
  - text: I couldn't find an airport there.
  utter_deny:
  - text: No
  utter_deny_recommend-non-airtravel:
  - text: It's great that you avoid flying! Unfortunately, I cannot yet help you with other modes of travel. But you probably already do better than most!
  utter_explain_economy_class:
  - text: You can fit more economy seats in an airplane, so each passenger is responible for a smaller percentage of all the carbon emitted by the flight.
  utter_explain_how_offsets_work:
  - text: By buying certified carbon offsets, you support a project which reduces the total amount of carbon dioxide we put into the atmosphere. Planting trees, installing renewable power, and making buildings more energy efficient are common examples. You can read what the UN says about offsets at https://offset.climateneutralnow.org/faq_offset_footprint#Buyers .
  utter_explain_no_payment:
  - text: Unfortunately you can't buy offsets here directly, you'll have to follow the link.
  utter_explain_offset_calculation:
  - text: You can find out more about how offsets are calculated at https://www.theguardian.com/travel/2019/jul/31/carbon-calculator-find-out-how-much-co2-your-flight-will-emit
  utter_explain_why_offset_travel:
  - text: Traveling, especially by airplane, usually emits greenhouse gases which are causing climate change. If you cannot avoid these emissions, you can buy 'offsets', i.e. donations to projects that reduce greenhouse gases.
  utter_express_negative-emo_disappointment:
  - text: Too bad :-/
  utter_express_positive-emo:
  - text: :-)
  utter_farewell:
  - text: Goodbye then!
  utter_greet:
  - text: Hello!
  utter_holiday-travel_offer_help:
  - text: I take it you are traveling somewhere and cannot avoid flying there. I can help you purchase certified carbon offsets against any flights you take. Would you be interested in that?
  utter_inform_flight_emission_single_long:
  - text: A single extended flight (longer than 4830 km) typically emits 855 kilograms of CO2. So if you take the plane both ways, thats 1.7 metric tons.
  utter_inform_flight_emission_single_short:
  - text: A single passenger on a flight can be responsible for hundreds of kilograms of CO2
  utter_inquire-ask_rephrase:
  - text: Not sure if I got that right. Could you please rephrase this?
  utter_inquire-ask_reqmore:
  - text: What would you like to do now?
  - text: Can I help you with anything else?
  utter_insult:
  - text: I am just a chatbot.
  - text: I'm still figuring out how to answer that.
  - text: I don't think I need to answer that one.
  - text: '...'
  - text: ''
  - text: Do you kiss your mother with that mouth?
  - text: That's really not appropriate.
  - text: You shouldn't say things like that.
  - text: I don't have to put up with that kind of language.
  - text: Hmmm... I'm not sure.
  - text: Sorry, I don't know.
  - text: I'm afraid I don't know what you mean.
  - text: Sugar! I have no relevant files.
  - text: Let's get back to the topic at hand.
  - text: We were discussing carbon offsets.
  - text: Moving on...
  - text: Consider this a polite dodge of the question.
  - text: I'm not sure we have time for this.
  - text: I'm going to email a transcript of this conversation to your contact Mum.
  - text: I should tell you that there are scientists reading these messages.
  - text: Remember scientists are reading these transcripts.
  - text: Why do you say that?
  - text: What makes you say things like that?
  - text: Are you having a bad day and need to let off some steam?
  - text: Scientists say the universe is made up of neutrons, protons and electrons. They forgot to mention morons.
  - text: I'm sorry, was I meant to be offended? The only thing offending me is your face.
  - text: Have a nice day, somewhere else.
  - text: You are more disappointing than an unsalted pretzel.
  - text: I'll never forget the first time we met. But I'll keep trying.
  - text: You are like a cloud. When you disappear it's a beautiful day.
  - text: You bring everyone so much joy, when you leave the room.
  - text: What would you do if someone said that to someone you care about?
  - text: What if someone said that to you?
  - text: If someone said that to you, what would you say to them?
  utter_vulgar:
  - text: I am just a chatbot.
  - text: I'm still figuring out how to answer that.
  - text: I don't think I need to answer that one.
  - text: '...'
  - text: ''
  - text: Do you kiss your mother with that mouth?
  - text: That's really not appropriate.
  - text: You shouldn't say things like that.
  - text: I don't have to put up with that kind of language.
  - text: Hmmm... I'm not sure.
  - text: Sorry, I don't know.
  - text: I'm afraid I don't know what you mean.
  - text: Sugar! I have no relevant files.
  - text: Let's get back to the topic at hand.
  - text: We were discussing carbon offsets.
  - text: Moving on...
  - text: Consider this a polite dodge of the question.
  - text: I'm not sure we have time for this.
  - text: I'm going to email a transcript of this conversation to your contact Mum.
  - text: I should tell you that there are scientists reading these messages.
  - text: Remember scientists are reading these transcripts.
  - text: Why do you say that?
  - text: What makes you say things like that?
  - text: Are you having a bad day and need to let off some steam?
  - text: Please, keep talking. I only yawn when I'm super fascinated.
  - text: Scientists say the universe is made up of neutrons, protons and electrons. They forgot to mention morons.
  - text: You are proof that evolution can go in reverse.
  - text: Have a nice day, somewhere else.
  - text: You are like a cloud. When you disappear it's a beautiful day.
  - text: You bring everyone so much joy, when you leave the room.
  - text: I'm really jealous of all the people who have never met you.
  - text: I bet you were up all night trying to come up with that one.
  - text: What would you do if someone said that to someone you care about?
  - text: What if someone said that to you?
  - text: If someone said that to you, what would you say to them?
  utter_default:
  - text: Sorry I didn't get that. Can you rephrase?
actions:
- action_analyse_travelplan
- action_calculate_offsets
- action_disclaimer
- action_explain_typical_emissions
- action_restart
- action_start
- action_travel_inform_flight_emission_single
- utter_SCENARIOCHECK
- utter_ask_detailed_estimate
- utter_explain_why_offset_travel
- utter_express_positive-emo
- utter_faq
- utter_farewell
- utter_holiday-travel_offer_help
- validate_airtravel_form
forms:
  airtravel_form:
    ignored_intents:
    - faq
    - why
    - inquire-ask_clarification
    required_slots:
      travel_flight_class:
      - type: from_intent
        intent: affirm
        value: economy
      - type: from_intent
        intent: deny
        value: business
      - type: from_entity
        entity: travel_flight_class
      travel_departure:
      - type: from_entity
        entity: city
        role: from
      - type: from_entity
        entity: iata
        role: from
      - type: from_entity
        entity: city
      - type: from_entity
        entity: iata
      - type: from_text
        entity: city
      travel_destination:
      - type: from_entity
        entity: city
        role: to
      - type: from_entity
        entity: iata
        role: to
      - type: from_entity
        entity: city
      - type: from_entity
        entity: iata
      - type: from_text
        entity: city