Failed to retrieve map from vacuum #530

diegofrances · 2024-05-10T13:48:37Z

diegofrances
May 10, 2024

I am using your integration but I keep receiving the error "Failed to retrieve map from vacuum" on the Dashboard.

As you have suggested I am using your blueprint "https://github.com/PiotrMachowski/Home-Assistant-custom-components-Xiaomi-Cloud-Map-Extractor/blob/master/blueprints/automation/update_map_extractor.yaml".

Please find also the content on my configuration.yaml file:

############################
#       Roborock S5        #
############################

camera:
  - platform: xiaomi_cloud_map_extractor
    host: XX.XX.XX.XX
    token: 12345.....
    username: [email protected]
    password: password
    country: "de"
    name: "La Kelly"
    draw: ["all"]
    attributes:
      - calibration_points
    auto_update: false
    store_map_raw: false
    store_map_image: true
    store_map_path: "/tmp"
    force_api: xiaomi

Can you please help me to fix the issue?

Thank you in advance.

PiotrMachowski · 2024-05-10T13:54:37Z

PiotrMachowski
May 10, 2024
Maintainer

Is map available in Xiaomi Home?

4 replies

diegofrances May 10, 2024
Author

Yes, just tested and I can retrieve it

PiotrMachowski May 12, 2024
Maintainer

Which vacuum model do you have? Is there anything in HA logs?

diegofrances May 12, 2024
Author

Roborock S5 but does not work with Roborock app I have to manage it with the Xiaomi Home one.

Logs regarding the word map in HA:

Este error se originó a partir de una integración personalizada.

Registrador: custom_components.xiaomi_cloud_map_extractor.camera
Fuente: custom_components/xiaomi_cloud_map_extractor/camera.py:356
integración: xiaomi_cloud_map_extractor (documentación, problemas)
Ocurrió por primera vez: 11 de mayo de 2024, 03:45:15 (2 ocurrencias)
Último inicio de sesión: 09:14:06

Unable to retrieve map data

Logs regarding the word vacuum in HA:
Registrador: homeassistant.helpers.frame
Fuente: helpers/frame.py:190
Ocurrió por primera vez: 10 de mayo de 2024, 23:31:51 (3 ocurrencias)
Último inicio de sesión: 10 de mayo de 2024, 23:32:27

Detected that custom integration 'vacuum_zones' accesses hass.helpers.discovery. This is deprecated and will stop working in Home Assistant 2024.11, it should be updated to import functions used from discovery directly at custom_components/vacuum_zones/init.py, line 25: hass.async_create_task(hass.helpers.discovery.async_load_platform(, please report it to the author of the 'vacuum_zones' custom integration
Detected that custom integration 'hacs' accesses hass.components.frontend. This is deprecated and will stop working in Home Assistant 2024.9, it should be updated to import functions used from frontend directly at custom_components/hacs/frontend.py, line 68: hass.components.frontend.async_register_built_in_panel(, please create a bug report at https://github.com/hacs/integration/issues
Detected that custom integration 'hacs' accesses hass.helpers.event. This is deprecated and will stop working in Home Assistant 2024.11, it should be updated to import functions used from event directly at custom_components/hacs/base.py, line 642: self.hass.helpers.event.async_track_time_interval(, please create a bug report at https://github.com/hacs/integration/issues

PiotrMachowski May 12, 2024
Maintainer

Try rebooting the vacuum and then reloading Map Extractor from the HA Dev tools

diegofrances · 2024-05-13T21:39:31Z

diegofrances
May 13, 2024
Author

Hello, I forgot to mention that after removing the lines “scan_interval:” and “seconds: 30” I am not facing the issue anymore, there was an issue at the “configuration.yaml” file. I created some shortcuts with a one touch action buttons to make the area cleaning even easier: ***@***.*** Thank you for your support Diego "Those who cannot remember the past, are condemned to repeat it" De: Piotr Machowski ***@***.***> Enviado el: domingo, 12 de mayo de 2024 21:52 Para: PiotrMachowski/Home-Assistant-custom-components-Xiaomi-Cloud-Map-Extractor ***@***.***> CC: diegofrances ***@***.***>; Author ***@***.***> Asunto: Re: [PiotrMachowski/Home-Assistant-custom-components-Xiaomi-Cloud-Map-Extractor] Failed to retrieve map from vacuum (Discussion #530) Try rebooting the vacuum and then reloading Map Extractor from the HA Dev tools — Reply to this email directly, view it on GitHub<#530 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/A4MRVHRGBQ7SRJOZNTEBNSLZB7B65AVCNFSM6AAAAABHQVNCBKVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TIMBZHEZDE>. You are receiving this because you authored the thread.Message ID: ***@***.******@***.***>>

0 replies

dluX-au · 2024-05-27T01:39:21Z

dluX-au
May 27, 2024

Hi there,

Just wanted to tack onto this thread as I am facing a similar issue.

I have everything setup as you have described with your blueprint to prevent pinging the API (didn't run it when I first installed and got locked from accessing the map for a couple of days)

I can get everything to work however once I leave it overnight, when I check HA the next morning it has gone back to 'failed to retrieve map from vacuum'. It still displays correctly in the Xiaomi app. Running the service "xiaomi_cloud_map_extractor: Reload" does not fix it. When I disable the automation and run the service however, it does fix the issue. Then it all works as described until I leave it overnight, and get up the next day and it fails to receive the map again.

config.yaml:

# Roborock S6 Pure #
camera:
  - platform: xiaomi_cloud_map_extractor
    host: !secret xiaomi_vacuum_host
    token: !secret xiaomi_vacuum_token
    username: !secret xiaomi_cloud_username
    password: !secret xiaomi_cloud_password
    draw: ['all']
    attributes:
      - calibration_points
    auto_update: false

automation:

alias: Update Map Extractor camera
description: ""
use_blueprint:
  path: PiotrMachowski/update_map_extractor.yaml
  input:
    vacuum: vacuum.roborock_vacuum_a08
    camera: camera.xiaomi_cloud_map_extractor
    mode_to_handle: two_intervals
    interval_docked: 8000
    interval_cleaning: 10

I do have this in the log that occurred overnight:

Logger: homeassistant.components.xiaomi_miio
Source: helpers/update_coordinator.py:321
integration: Xiaomi Miio (documentation, issues)
First occurred: 3:22:34 AM (2 occurrences)
Last logged: 7:13:34 AM

Timeout fetching roborock.vacuum.a08 data

Any ideas? Thanks in advance.

1 reply

dluX-au May 29, 2024

@PiotrMachowski Any thoughts on this? Thanks mate.

diegofrances · 2024-05-27T14:08:25Z

diegofrances
May 27, 2024
Author

@PiotrMachowski Sorry to bug you again but I am still facing the issue. I thought it was resolved but the issue reoccurs each time the vacuum runs a clean job.

Can you help me?

1 reply

PiotrMachowski May 28, 2024
Maintainer

Does it work when the vacuum is docked?

diegofrances · 2024-05-28T07:32:58Z

diegofrances
May 28, 2024
Author

Hello, now is docked and is working. I have triggered the clean zone action for three zones. I will ket you know the status when finished.

0 replies

diegofrances · 2024-05-29T08:29:44Z

diegofrances
May 29, 2024
Author

I have started the cleanup of three zones and now the issue is visible again.

0 replies

diegofrances · 2024-06-03T11:57:03Z

diegofrances
Jun 3, 2024
Author

Hello @PiotrMachowski ,

I have triggered today to clean three zones I use to clean every day and sadly the message is back.

As you can see, your script was triggered three hours ago, after the clean job.

Content of the current "configuration.yaml":

############################

Roborock S5

############################
camera:

platform: xiaomi_cloud_map_extractor
host: 192.168.X.X
token: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
username: [email protected]
password: xxxxxxxxxxxxxxxxxxx
country: "de"
name: "La Kelly"
draw: ["all"]
attributes:
- calibration_points
  auto_update: false
  store_map_raw: false
  store_map_image: true
  store_map_path: "/tmp"
  force_api: xiaomi

############################

Roborock S5 Zones

############################
vacuum_zones:
entity_id: vacuum.la_kelly
zones:
Pasillo: # room name on your language
room: 20 # one or more rooms
Habitación 2: # room name on your language
room: 16 # one or more rooms
Habitación 1: # room name on your language
room: 19 # one or more rooms
Estudio: # room name on your language
room: 17 # one or more rooms
Habitación Matrimonio: # room name on your language
room: 25 # one or more rooms
Baño Habitación Matrimonio: # room name on your language
room: 22 # one or more rooms
Comedor: # room name on your language
room: 21 # one or more rooms
Cocina: # room name on your language
room: 27 # one or more rooms
Baño Invitados: # room name on your language
room: 23 # one or more rooms

Current Script configuration

Any help will be welcome.

Thank you in advance.

Kind Regards

0 replies

diegofrances · 2024-06-28T15:31:37Z

diegofrances
Jun 28, 2024
Author

Hello @PiotrMachowski,

The issue is still showing up.

Do you have any advice here?

Thank you in advance.

Kind Regards.

3 replies

PiotrMachowski Jun 28, 2024
Maintainer

At this moment you can't do much except trying different settings of the blueprint :/

derekngibbs Jul 5, 2024

What setting changes should I try?

PiotrMachowski Jul 5, 2024
Maintainer

I would try "Two interwals" with auto_update: false and as big intervals as possible

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Failed to retrieve map from vacuum #530

diegofrances May 10, 2024

Replies: 8 comments · 9 replies

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Roborock S5

Roborock S5 Zones

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