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Epic Games Launcher on Play on Mac fails Self-Update #2557

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itsthirtythr33 opened this issue Jul 16, 2022 · 0 comments
Open

Epic Games Launcher on Play on Mac fails Self-Update #2557

itsthirtythr33 opened this issue Jul 16, 2022 · 0 comments

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@itsthirtythr33
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Expected behavior

Epic Games Launcher completes self-update and initializes

Actual behavior

The message "Self-Update Failed", "The necessary prerequisites have failed to install. Please contact support.", "Error Code: SU-PQR1603" displays.

Steps to reproduce

  1. Install EpicInstaller-13.3.0.msi retrieved from epicgames.com through PlayOnMac (Install a non-listed program)
  2. Run EpicGamesLauncher from PlayOnMac menu

System information

  • PlayOnMac 4.4.3 Release
  • macOS Monterey Version 12.4
  • Java Version 14.0.1
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@itsthirtythr33