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black screen problem #152

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Montasser-Hn opened this issue May 1, 2023 · 6 comments
Open

black screen problem #152

Montasser-Hn opened this issue May 1, 2023 · 6 comments
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@Montasser-Hn
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Minutes after using it, I face the problem of the black screen whenever I want to take a capture, I have to restart my computer for this tool to work, I am using Windows 11

@OneMoreGres
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It works correctly for some time and then shows a black screen instead of the captured area?

@Montasser-Hn
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I'm sorry, the problem is from me, not from the tool. I use Kaspersky antivirus, When I use the Protected Browser feature, the black screen appears in the tool. I'm sorry. I'll delete this issue after I read it, Thank you🙏🙏

@Loganavter
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Loganavter commented Aug 11, 2023

I have a similar problem, but I'm on arch linux and I don't have any antiviruses. And also it does not translate the text on the captured area of the screen.

@OneMoreGres
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@Loganavter It shows black screen on any window? Or it works for some time?
Regarding translation: deeps is broken, most other translators require translator's window to be open (via tray icons' context menu) or require to solve captcha

@Loganavter
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Loganavter commented Sep 2, 2023

@OneMoreGres the problem is gone, perhaps it is due to the fact that I returned to xorg with Wayland. However, I am not sure that the translation display works correctly. In the sense that nothing happens after pressing the button, even in the terminal nothing happens.

@OneMoreGres
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Yes, it doesn't work with wayland. There is a test branch with its support, but it's not finished.
To check if something happens, you can enable logging to file option in the settings and then view the log file

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