diff --git a/grizzly/common/bugzilla.py b/grizzly/common/bugzilla.py
index 15b20d3c..969f78dc 100644
--- a/grizzly/common/bugzilla.py
+++ b/grizzly/common/bugzilla.py
@@ -127,6 +127,12 @@ def load(cls, bug_id: int) -> Optional["BugzillaBug"]:
             return cls(bugzilla.get(bug_id))
         except BugsyException as exc:
             LOG.error("%s", exc.msg)
+            # Access Denied
+            if api_key is None and exc.code == 102:
+                LOG.info(
+                    "Set BZ_API_KEY in your environment or download the testcase "
+                    "manually and run grizzly.replay locally."
+                )
         except RequestsConnectionError as exc:
             LOG.error("Unable to connect to %r (%s)", bugzilla.bugzilla_url, exc)
         return None
diff --git a/grizzly/common/test_bugzilla.py b/grizzly/common/test_bugzilla.py
index f28ae2fb..8f5826d3 100644
--- a/grizzly/common/test_bugzilla.py
+++ b/grizzly/common/test_bugzilla.py
@@ -58,6 +58,7 @@ def test_bugzilla_01(mocker):
     "exc",
     [
         BugsyException("foo", error_code=101),
+        BugsyException("access denied", error_code=102),
         RequestsConnectionError(),
     ],
 )