From 28e8e09f8f44e2e6e7e645db7d2ae42cddfaca91 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 08:29:22 -0700 Subject: [PATCH 01/27] Update plan-auto-attendant-call-queue.md Updating to indicate the Teams roles required to create and licensing Resource Accounts. --- Teams/plan-auto-attendant-call-queue.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index 5bce7fcbd7..0cb89ccf78 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -81,6 +81,8 @@ To configure Auto attendants and Call queues, you need the following resources: > [!NOTE] > Resource accounts are disabled for sign in and must remain so. Chat and presence are not available for these accounts. +> +> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. Agents who receive calls from a Call queue must be Enterprise Voice enabled online or on-premises users. For more information, see [Assign, change, or remove a phone number for a user](/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user) and [Enable users for Direct Routing](/microsoftteams/direct-routing-enable-users). In addition, if the Call queue is using Direct Routing or Operator Connect numbers, agents who need to conference or transfer calls also require: From d9d05402ab57ba389311abb9d1706e7e35bd3456 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 08:32:42 -0700 Subject: [PATCH 02/27] Update plan-auto-attendant-call-queue.md --- Teams/plan-auto-attendant-call-queue.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index 0cb89ccf78..64982902e9 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -82,7 +82,7 @@ To configure Auto attendants and Call queues, you need the following resources: > [!NOTE] > Resource accounts are disabled for sign in and must remain so. Chat and presence are not available for these accounts. > -> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. +> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. See [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md) for more information. Agents who receive calls from a Call queue must be Enterprise Voice enabled online or on-premises users. For more information, see [Assign, change, or remove a phone number for a user](/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user) and [Enable users for Direct Routing](/microsoftteams/direct-routing-enable-users). In addition, if the Call queue is using Direct Routing or Operator Connect numbers, agents who need to conference or transfer calls also require: From 62f29b6a398146d7c966a0074998bfa869ac0795 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 08:36:12 -0700 Subject: [PATCH 03/27] Update set-up-resource-account-steps.md --- Teams/includes/set-up-resource-account-steps.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md index 7791e53411..0b5b604c33 100644 --- a/Teams/includes/set-up-resource-account-steps.md +++ b/Teams/includes/set-up-resource-account-steps.md @@ -9,6 +9,8 @@ Before you start the procedures in this article, ensure you've done the followin > [!NOTE] > Resource accounts used for auto attendants and call queues are disabled for sign in and must remain so. Chat and presence aren't available and won't work for these accounts. Even though presence still appears, it won't change. +> +> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. See [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md) for more information. ### Obtain Microsoft Teams Phone Resource Account licenses From fd3d2e94f100155f20e9f63a7c1d0a7487f7015b Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 09:13:11 -0700 Subject: [PATCH 04/27] Update plan-auto-attendant-call-queue.md --- Teams/plan-auto-attendant-call-queue.md | 8 ++++---- 1 file changed, 4 insertions(+), 4 deletions(-) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index 64982902e9..51db576f62 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -153,9 +153,9 @@ You can use a combination of these options for each queue if needed. Groups that We recommend choosing a strategy for adding call agents to queues before you start your configuration. -If you have an existing Auto attendant and Call queue infrastructure and you're migrating to Teams, you'll need a plan to transfer your existing phone numbers to the new Auto attendants and Call queues. You might need to create a [port order](phone-number-calling-plans/port-order-overview.md) to move your numbers from another providers. We recommend that you temporarily acquire one or more new phone numbers and test your Auto attendant and Call queue flows before switching them over the numbers you currently have in service. +If you have existing Auto attendants and Call queues that you're migrating to Teams, you need a plan to transfer your existing phone numbers to the new Auto attendants and Call queues. You might need to create a [port order](phone-number-calling-plans/port-order-overview.md) to move your numbers from another providers. We recommend that you temporarily acquire one or more new phone numbers and test your Auto attendant and Call queue flows before switching them over the numbers you currently have in service. -**Conference mode** is an option in Call queues that significantly reduces the amount of time it takes to connect Teams VOIP calls and PSTN calls to an agent. For conference mode to work, agents in the Call queue must use one of the following clients: +**Conference mode** is an option in Call queues that significantly reduces the amount of time it takes to connect Teams VOIP calls and external PSTN (Public Switched Telephone Network) calls to an agent. For conference mode to work, agents in the Call queue must use one of the following clients: - The latest version of the Microsoft Teams desktop client, Android app, or iOS app. - Microsoft Phone System version 1449/1.0.94.2020051601 or later. @@ -172,7 +172,7 @@ In order to help prevent a denial of service attack from web based click-to-call ## Supported audio file formats -When using a recorded audio file for prompts or music the supported formats are WAV (uncompressed, linear PCM with 8/16/32-bit depth in mono or stereo), WMA (mono only), and MP3. +When using a recorded audio file for prompts or music the supported formats are WAV (uncompressed, linear PCM (Pulse-code modulation) with 8/16/32-bit depth in mono or stereo), WMA (mono only), and MP3. The audio file content cannot be more 5MB. @@ -209,7 +209,7 @@ See the following articles for information on how to create Auto attendants and > > This doesn't apply to Call queue agent memberships that are configured via distribution lists or channels. It also doesn't apply to users who are reached through the **Dial by Name** or **Dial by Number** feature of Auto attendants. -If you need more extensive capabilities, such as integration with workflows, bots, and SMS, consider [Azure Communication Services](/azure/communication-services/overview). +If you need more extensive capabilities, such as integration with workflows, bots, and SMS (Short Message Service), consider [Azure Communication Services](/azure/communication-services/overview). ## Related topics From f1319215524def2aeb1dc1842a1efe814e1b0924 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 09:15:48 -0700 Subject: [PATCH 05/27] Update set-up-resource-account-steps.md --- Teams/includes/set-up-resource-account-steps.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md index 0b5b604c33..f199950cb0 100644 --- a/Teams/includes/set-up-resource-account-steps.md +++ b/Teams/includes/set-up-resource-account-steps.md @@ -10,7 +10,7 @@ Before you start the procedures in this article, ensure you've done the followin > [!NOTE] > Resource accounts used for auto attendants and call queues are disabled for sign in and must remain so. Chat and presence aren't available and won't work for these accounts. Even though presence still appears, it won't change. > -> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. See [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md) for more information. +> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md). ### Obtain Microsoft Teams Phone Resource Account licenses From 7deb8554974d40bbcf92b04ee90112298a6018f6 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 09:17:09 -0700 Subject: [PATCH 06/27] Update plan-auto-attendant-call-queue.md --- Teams/plan-auto-attendant-call-queue.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index 51db576f62..a86ed651d4 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -82,7 +82,7 @@ To configure Auto attendants and Call queues, you need the following resources: > [!NOTE] > Resource accounts are disabled for sign in and must remain so. Chat and presence are not available for these accounts. > -> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. See [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md) for more information. +> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md). Agents who receive calls from a Call queue must be Enterprise Voice enabled online or on-premises users. For more information, see [Assign, change, or remove a phone number for a user](/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user) and [Enable users for Direct Routing](/microsoftteams/direct-routing-enable-users). In addition, if the Call queue is using Direct Routing or Operator Connect numbers, agents who need to conference or transfer calls also require: From 5eb4ed3f94211117e5fab2e86cb17791f70c1a01 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 09:32:35 -0700 Subject: [PATCH 07/27] Update plan-auto-attendant-call-queue.md --- Teams/plan-auto-attendant-call-queue.md | 12 ++++++++++-- 1 file changed, 10 insertions(+), 2 deletions(-) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index a86ed651d4..c8dfabb794 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -39,7 +39,15 @@ Used together, Auto attendants and Call queues can easily route callers to the a ## Auto attendants -The primary purpose of an Auto attendant is to direct a caller to an appropriate person or department based on the caller's input to the provided menu options. Callers can be directed to specific people within your organization, to Call queues where they wait to talk to the next available agent, to external numbers, to other Auto attendants, or to voicemail. Different call routing options can be specified for business hours, off hours, and holidays. +The primary purpose of an Auto attendant is to direct a caller to an appropriate person or department based on the caller's input to the provided menu options. Callers can be directed to: + +- specific people within your organization +- Call queues where they wait to talk to the next available agent +- external phone numbers +- other Auto attendants +- voicemail + +Different call routing options can be specified for business hours, off hours, and holidays. Menu prompts can be created by using text-to-speech (system-generated prompts) or by uploading a recorded audio file. Speech recognition accepts voice commands for hands-free navigation, but people calling in can also use the phone keypad to navigate menus. @@ -55,7 +63,7 @@ Internal callers, using their Teams client, can reach an Auto attendant by calli A Call queue is analogous to a waiting room in a physical building. Callers wait on hold while calls are routed to the agents in the queue. Call queues are commonly used for sales and service functions. However, Call queues can be used for any situation where the number of calls exceeds your internal capacity, such as a receptionist in a busy facility. -Call queues allow for specific routing of calls in cases where there are no agents logged in or where the total number of callers in the queue or the wait time exceeds the limits that you specify. Calls can be routed to specific people, voicemail, other Call queues, or Auto attendants. +Call queue exception handling allows you to redirect calls in cases where there are no agents logged in and where the total number of callers or wait time exceeds limits that you specify. Calls can be routed to specific people, voicemail, other Call queues, or Auto attendants. Like Auto attendants, Call queues each have a language setting. You can use different Call queues if you do business in multiple languages. Agents can be members of more than one queue if they're multi-lingual. From 2df46d8559568a72f94b2c3182f6f5eb566992a0 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 09:42:15 -0700 Subject: [PATCH 08/27] Update set-up-resource-account-steps.md --- Teams/includes/set-up-resource-account-steps.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md index f199950cb0..0824b38ac9 100644 --- a/Teams/includes/set-up-resource-account-steps.md +++ b/Teams/includes/set-up-resource-account-steps.md @@ -10,7 +10,7 @@ Before you start the procedures in this article, ensure you've done the followin > [!NOTE] > Resource accounts used for auto attendants and call queues are disabled for sign in and must remain so. Chat and presence aren't available and won't work for these accounts. Even though presence still appears, it won't change. > -> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md). +> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles). ### Obtain Microsoft Teams Phone Resource Account licenses From 0563bc102db80fbc8f0987d157b0b70bcc11fdd9 Mon Sep 17 00:00:00 2001 From: Mary-Katherine Bond Sims Date: Tue, 23 Jul 2024 13:17:13 -0400 Subject: [PATCH 09/27] Update plan-auto-attendant-call-queue.md --- Teams/plan-auto-attendant-call-queue.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index c8dfabb794..eed8b78f25 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -41,11 +41,11 @@ Used together, Auto attendants and Call queues can easily route callers to the a The primary purpose of an Auto attendant is to direct a caller to an appropriate person or department based on the caller's input to the provided menu options. Callers can be directed to: -- specific people within your organization -- Call queues where they wait to talk to the next available agent -- external phone numbers -- other Auto attendants -- voicemail +- Specific people within your organization. +- Call queues where they wait to talk to the next available agent. +- External phone numbers. +- Other Auto attendants. +- Voicemail. Different call routing options can be specified for business hours, off hours, and holidays. From 81e6bbfc1324f4a9fdd0b4aac0ebbb67c048c7f6 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 18:46:53 -0700 Subject: [PATCH 10/27] Update plan-auto-attendant-call-queue.md --- Teams/plan-auto-attendant-call-queue.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/plan-auto-attendant-call-queue.md b/Teams/plan-auto-attendant-call-queue.md index eed8b78f25..7bf364b1e9 100644 --- a/Teams/plan-auto-attendant-call-queue.md +++ b/Teams/plan-auto-attendant-call-queue.md @@ -90,7 +90,7 @@ To configure Auto attendants and Call queues, you need the following resources: > [!NOTE] > Resource accounts are disabled for sign in and must remain so. Chat and presence are not available for these accounts. > -> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md). +> A **User Administrator** or higher role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](using-admin-roles.md). Agents who receive calls from a Call queue must be Enterprise Voice enabled online or on-premises users. For more information, see [Assign, change, or remove a phone number for a user](/microsoftteams/assign-change-or-remove-a-phone-number-for-a-user) and [Enable users for Direct Routing](/microsoftteams/direct-routing-enable-users). In addition, if the Call queue is using Direct Routing or Operator Connect numbers, agents who need to conference or transfer calls also require: From 866038de816b2e70c51801a0d457d03386ee69b5 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 18:47:41 -0700 Subject: [PATCH 11/27] Update set-up-resource-account-steps.md --- Teams/includes/set-up-resource-account-steps.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md index 0824b38ac9..b513579aa0 100644 --- a/Teams/includes/set-up-resource-account-steps.md +++ b/Teams/includes/set-up-resource-account-steps.md @@ -10,7 +10,7 @@ Before you start the procedures in this article, ensure you've done the followin > [!NOTE] > Resource accounts used for auto attendants and call queues are disabled for sign in and must remain so. Chat and presence aren't available and won't work for these accounts. Even though presence still appears, it won't change. > -> A **Global Administrator** or **User Administrator** role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles). +> A **User Administrator** or higher role is required to create and license Resource Accounts. For more information, see [Using Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles). ### Obtain Microsoft Teams Phone Resource Account licenses From a97a306caf3e39c5da6b51d9a02ec5c5b673cc86 Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 18:52:39 -0700 Subject: [PATCH 12/27] Update aa-cq-cqd-historical-reports.md --- Teams/aa-cq-cqd-historical-reports.md | 1 + 1 file changed, 1 insertion(+) diff --git a/Teams/aa-cq-cqd-historical-reports.md b/Teams/aa-cq-cqd-historical-reports.md index e2a85d2c1a..628420db08 100644 --- a/Teams/aa-cq-cqd-historical-reports.md +++ b/Teams/aa-cq-cqd-historical-reports.md @@ -224,6 +224,7 @@ You have to refresh the report to see any new data. 1. The Date selector sometimes shows dates outside the range of available data resulting in a blank report. Change the dates to be within the last 28 days to resolve the issue. 1. In some scenarios, the agent answered call count might be different than the number of calls shown in the Teams client call history. The Teams client call history is correct. Support is investigating, but there's no estimated time to repair available at this time. 1. When an agent answers a call in a different call queue due to redirection through Call Overflow exception handling, they are displayed in the original call queue where the exception occurred instead of the one they answered the call in. +1. Callback calls handled by agents are not captured resulting in a discrepancy between the number of calls answered on the Call Queue report and the Agent Timeline report. ## Auto attendant and Call queue historical reports field definitions From 9c0f2eed84ae08a1199716018849ddd6db2f479a Mon Sep 17 00:00:00 2001 From: Colin Longman Date: Tue, 23 Jul 2024 18:56:47 -0700 Subject: [PATCH 13/27] Update aa-cq-cqd-historical-reports.md --- Teams/aa-cq-cqd-historical-reports.md | 1 - 1 file changed, 1 deletion(-) diff --git a/Teams/aa-cq-cqd-historical-reports.md b/Teams/aa-cq-cqd-historical-reports.md index 628420db08..e2a85d2c1a 100644 --- a/Teams/aa-cq-cqd-historical-reports.md +++ b/Teams/aa-cq-cqd-historical-reports.md @@ -224,7 +224,6 @@ You have to refresh the report to see any new data. 1. The Date selector sometimes shows dates outside the range of available data resulting in a blank report. Change the dates to be within the last 28 days to resolve the issue. 1. In some scenarios, the agent answered call count might be different than the number of calls shown in the Teams client call history. The Teams client call history is correct. Support is investigating, but there's no estimated time to repair available at this time. 1. When an agent answers a call in a different call queue due to redirection through Call Overflow exception handling, they are displayed in the original call queue where the exception occurred instead of the one they answered the call in. -1. Callback calls handled by agents are not captured resulting in a discrepancy between the number of calls answered on the Call Queue report and the Agent Timeline report. ## Auto attendant and Call queue historical reports field definitions From 242f7623c1120659c50a296c03b04d30c544f6ca Mon Sep 17 00:00:00 2001 From: Whitney Libebe Date: Wed, 24 Jul 2024 09:06:48 -0400 Subject: [PATCH 14/27] Update meeting-recording.md --- Teams/meeting-recording.md | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/Teams/meeting-recording.md b/Teams/meeting-recording.md index d0d20ecb33..988da07d88 100644 --- a/Teams/meeting-recording.md +++ b/Teams/meeting-recording.md @@ -149,7 +149,6 @@ There are two ways for you to view consent data. The first way is in the [Teams The following user types are auto consented for recording and transcription without any participant interaction. They get a consent notification, and their consent data is logged as 'not applicable' or 'auto consent': - Teams Rooms on Windows -- Teams Rooms on Android - Third party video conferencing devices via Cloud Video Interop (CVI) - Third party video conferencing devices connecting via Direct Guest Join (DGJ) @@ -163,12 +162,14 @@ Explicit consent is supported on the following endpoints: - Mobile Teams (Android and iOS) - Meeting participants dialing in using [Audio Conferencing](conferencing-recording-consent.md) - VDI +- Shared devices +- Teams Rooms on Android +- Teams Phone devices (including audio conferencing phone devices) #### Unsupported endpoints and platforms In meetings requiring explicit consent, users joining from unsupported endpoints have the view-only experience. Explicit consent isn’t supported on the following endpoints, along with any endpoints not listed under supported endpoints: -- Teams Phone devices (including audio conferencing phone devices) - Teams Displays - CarPlay - Old version native clients From 9fc8541b08421c26145f062281daa086f9308937 Mon Sep 17 00:00:00 2001 From: Lana-Chin Date: Wed, 24 Jul 2024 07:44:44 -0700 Subject: [PATCH 15/27] Update general-teams-templates-in-the-admin-console.md --- Teams/general-teams-templates-in-the-admin-console.md | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/Teams/general-teams-templates-in-the-admin-console.md b/Teams/general-teams-templates-in-the-admin-console.md index ebb4ab8bf7..77da63ea36 100644 --- a/Teams/general-teams-templates-in-the-admin-console.md +++ b/Teams/general-teams-templates-in-the-admin-console.md @@ -47,7 +47,7 @@ Manage tasks, share documents, conduct project meetings and document risks and d > [!div class="mx-tdBreakAll"] > | Template type| TemplateId| Properties that come with this template | > | ------------------|--|-----------------------------------------------------------| -> | Manage a Project |`com.microsoft.teams.template.ManageAProject`| Channels:
  • General
  • Announcements
  • Resources
  • Planning
Apps:
  • Approvals
  • Bulletins
  • Lists
    • Project tracker
    • Issue tracker
  • Milestones
  • OneNote
  • Power Automate
  • SharePoint Pages
    • Our site
  • Tasks by Planner and To Do
  • Wiki
| +> | Manage a Project |`com.microsoft.teams.template.ManageAProject`| Channels:
  • General
  • Announcements
  • Resources
  • Planning
Apps:
  • Approvals
  • Bulletins
  • Lists
    • Project tracker
    • Issue tracker
  • Milestones
  • OneNote
  • Power Automate
  • SharePoint Pages
    • Our site
  • Planner
  • Wiki
| ## Manage an Event* @@ -58,7 +58,7 @@ You might not have access to certain apps based on your app permission policy. > [!div class="mx-tdBreakAll"] > | Template type | TemplateId| Properties that come with this template | > | ------------------ |--|-----------------------------------------------------------| -> | Manage an Event|`com.microsoft.teams.template.ManageAnEvent` | Channels:
  • General
  • Announcements
  • Budget
  • Content
  • Logistics
  • Planning
  • Marketing and PR
Apps:
  • Approvals
  • Bulletins
  • Employee ideas
  • Lists
    • Content scheduler
  • Milestones
  • OneNote
  • Power Automate
  • SharePoint Pages
    • Our site
    • About our event
  • Tasks by Planner and To Do
  • Wiki
    • | +> | Manage an Event|`com.microsoft.teams.template.ManageAnEvent` | Channels:
    • General
    • Announcements
    • Budget
    • Content
    • Logistics
    • Planning
    • Marketing and PR
    Apps:
    • Approvals
    • Bulletins
    • Employee ideas
    • Lists
      • Content scheduler
    • Milestones
    • OneNote
    • Power Automate
    • SharePoint Pages
      • Our site
      • About our event
    • Planner
    • Wiki
      • | ## Onboard Employees* @@ -67,7 +67,7 @@ Improve your culture and streamline your employee onboarding with this central t > [!div class="mx-tdBreakAll"] > | Template type |TemplateId| Properties that come with this template | > | ------------------|--|-----------------------------------------------------------| -> | Onboard Employees|`com.microsoft.teams.template.OnboardEmployees` | Channels:
      • General
      • Announcements
      • Employee Chat
      • Training
      Apps:
      • Bulletins
      • Employee ideas
      • Lists
        • Onboarding checklist
      • Milestones
      • Power Automate
      • SharePoint Pages
        • Get started
        • Training
      • Tasks by Planner and To Do
      • Viva Engage
      • Wiki
      | +> | Onboard Employees|`com.microsoft.teams.template.OnboardEmployees` | Channels:
      • General
      • Announcements
      • Employee Chat
      • Training
      Apps:
      • Bulletins
      • Employee ideas
      • Lists
        • Onboarding checklist
      • Milestones
      • Power Automate
      • SharePoint Pages
        • Get started
        • Training
      • Planner
      • Viva Engage
      • Wiki
      | ## Adopt Office 365 @@ -85,7 +85,7 @@ Collaborate on documentation, policy, and processes that support your help desk. > [!div class="mx-tdBreakAll"] > | Template type |TemplateId| Properties that come with this template | > | ------------------|--|------------------------------------------------------------| -> | Organize Help Desk| `com.microsoft.teams.template.OrganizeHelpDesk`|Channels:
      • General
      • Announcements
      • FAQ
      Apps:
      • Issue reporting
      • Lists
        • Devices
        • Tickets
      • OneNote
      • Power Automate
      • SharePoint Pages
        • Our site
        • FAQs
      • Tasks by Planner and To Do
      • Wiki
      | +> | Organize Help Desk| `com.microsoft.teams.template.OrganizeHelpDesk`|Channels:
      • General
      • Announcements
      • FAQ
      Apps:
      • Issue reporting
      • Lists
        • Devices
        • Tickets
      • OneNote
      • Power Automate
      • SharePoint Pages
        • Our site
        • FAQs
      • Planner
      • Wiki
      | ## Crisis Communications* @@ -94,7 +94,7 @@ Centralize communication and critical crisis resources for your crisis managemen > [!div class="mx-tdBreakAll"] > | Template type |TemplateId| Properties that come with this template | > | ------------------ |--|----------------------------------------------------------| -> | Crisis Communications |`com.microsoft.teams.template.CollaborateOnAGlobalCrisisOrEvent`| Channels:
      • General
      • Announcements
      • Executive Update
      • Planning
      • Logistics
      Apps:
      • Approvals
      • Issue reporting
      • Lists
        • Content scheduler
        • Project plan
      • OneNote
      • Power Automate
      • SharePoint Pages
        • Our site
        • Latest update
      • Tasks by Planner and To Do
      | +> | Crisis Communications |`com.microsoft.teams.template.CollaborateOnAGlobalCrisisOrEvent`| Channels:
      • General
      • Announcements
      • Executive Update
      • Planning
      • Logistics
      Apps:
      • Approvals
      • Issue reporting
      • Lists
        • Content scheduler
        • Project plan
      • OneNote
      • Power Automate
      • SharePoint Pages
        • Our site
        • Latest update
      • Planner
      | ## Related articles From 97ea268fdf965920d3611fff16f9cc233b43ebb5 Mon Sep 17 00:00:00 2001 From: Lana-Chin Date: Wed, 24 Jul 2024 07:48:04 -0700 Subject: [PATCH 16/27] Update get-started-with-teams-templates-in-the-admin-console.md --- ...th-teams-templates-in-the-admin-console.md | 26 +++++++++---------- 1 file changed, 13 insertions(+), 13 deletions(-) diff --git a/Teams/get-started-with-teams-templates-in-the-admin-console.md b/Teams/get-started-with-teams-templates-in-the-admin-console.md index 5d330cb3bd..fec0f3f334 100644 --- a/Teams/get-started-with-teams-templates-in-the-admin-console.md +++ b/Teams/get-started-with-teams-templates-in-the-admin-console.md @@ -76,21 +76,21 @@ You can duplicate pre-built templates but you can't edit them. If you want to ch >[!div class="mx-tdBreakAll"] >| Template type | TemplateId | Properties that come with this template | >| ------------------ | -------------- | ----------------------------------------------------- | ->|Manage a Project* |`com.microsoft.teams.template.ManageAProject`| Channels:
      • General
      • Announcements
      • Resources
      • Planning
      Apps:
      • Approvals
      • Bulletins
      • Lists
        • Project tracker
        • Issue tracker
      • Milestones
      • OneNote
      • Power Automate
      • SharePoint Pages
        • Our site
      • Tasks by Planner and To Do
      • Wiki
      | -|Manage an Event*|`com.microsoft.teams.template.ManageAnEvent` | Channels:
      • General
      • Announcements
      • Budget
      • Content
      • Logistics
      • Planning
      • Marketing and PR
      Apps:
      • Approvals
      • Bulletins
      • Employee ideas
      • Lists
        • Content scheduler
      • Milestones
      • OneNote
      • Power Automate
      • SharePoint Pages
        • Our site
        • About our event
      • Tasks by Planner and To Do
      • Wiki
        • | -|Onboard Employees*|`com.microsoft.teams.template.OnboardEmployees` | Channels:
        • General
        • Announcements
        • Employee Chat
        • Training
        Apps:
        • Bulletins
        • Employee ideas
        • Lists
          • Onboarding checklist
        • Milestones
        • Power Automate
        • SharePoint Pages
          • Get started
          • Training
        • Tasks by Planner and To Do
        • Viva Engage
        • Wiki
        | +>|Manage a Project* |`com.microsoft.teams.template.ManageAProject`| Channels:
        • General
        • Announcements
        • Resources
        • Planning
        Apps:
        • Approvals
        • Bulletins
        • Lists
          • Project tracker
          • Issue tracker
        • Milestones
        • OneNote
        • Power Automate
        • SharePoint Pages
          • Our site
        • Planner
        • Wiki
        | +|Manage an Event*|`com.microsoft.teams.template.ManageAnEvent` | Channels:
        • General
        • Announcements
        • Budget
        • Content
        • Logistics
        • Planning
        • Marketing and PR
        Apps:
        • Approvals
        • Bulletins
        • Employee ideas
        • Lists
          • Content scheduler
        • Milestones
        • OneNote
        • Power Automate
        • SharePoint Pages
          • Our site
          • About our event
        • Planner
        • Wiki
          • | +|Onboard Employees*|`com.microsoft.teams.template.OnboardEmployees` | Channels:
          • General
          • Announcements
          • Employee Chat
          • Training
          Apps:
          • Bulletins
          • Employee ideas
          • Lists
            • Onboarding checklist
          • Milestones
          • Power Automate
          • SharePoint Pages
            • Get started
            • Training
          • Planner
          • Viva Engage
          • Wiki
          | |Adopt Office 365 |`com.microsoft.teams.template.AdoptOffice365`| Channels:
          • General
          • Announcements
          • Champions Corner
          • Team Forms
          • Calendar
          Apps:
          • Bulletins
          • Channel calendar
          • Milestones
          • Wiki
          | -|Organize Help Desk*| `com.microsoft.teams.template.OrganizeHelpDesk`|Channels:
          • General
          • Announcements
          • FAQ
          Apps:
          • Issue reporting
          • Lists
            • Devices
            • Tickets
          • OneNote
          • Power Automate
          • SharePoint Pages
            • Our site
            • FAQs
          • Tasks by Planner and To Do
          • Wiki
          | -|Incident Response| `com.microsoft.teams.template.CoordinateIncidentResponse`|Channels:
          • General
          • Announcements
          • Logistics
          • Planning
          • Recovery
          • Urgent
          Apps:
          • Approvals
          • Bulletins
          • Excel
          • Inspection
          • Milestones
          • OneNote
          • Power Automate
          • SharePoint
          • Tasks by Planner and To Do
          • Wiki
          | -|Crisis Communications* |`com.microsoft.teams.template.CollaborateOnAGlobalCrisisOrEvent`| Channels:
          • General
          • Announcements
          • Executive Update
          • Planning
          • Logistics
          Apps:
          • Approvals
          • Issue reporting
          • Lists
            • Content scheduler
            • Project plan
          • OneNote
          • Power Automate
          • SharePoint Pages
            • Our site
            • Latest update
          • Tasks by Planner and To Do
            • | -|Manage a Store*| `com.microsoft.teams.template.retailStore` |Channels:
            • General
            • Shift Handoff
            • Store Readiness
            • Learning
            Apps:
            • Approvals
            • Inspection
            • Lists
              • Inventory list
            • SharePoint Pages
              • Our store
            • Shifts
            • Tasks by Planner and To Do
            • Wiki
            | +|Organize Help Desk*| `com.microsoft.teams.template.OrganizeHelpDesk`|Channels:
            • General
            • Announcements
            • FAQ
            Apps:
            • Issue reporting
            • Lists
              • Devices
              • Tickets
            • OneNote
            • Power Automate
            • SharePoint Pages
              • Our site
              • FAQs
            • Planner
            • Wiki
            | +|Incident Response| `com.microsoft.teams.template.CoordinateIncidentResponse`|Channels:
            • General
            • Announcements
            • Logistics
            • Planning
            • Recovery
            • Urgent
            Apps:
            • Approvals
            • Bulletins
            • Excel
            • Inspection
            • Milestones
            • OneNote
            • Power Automate
            • SharePoint
            • Planner
            • Wiki
            | +|Crisis Communications* |`com.microsoft.teams.template.CollaborateOnAGlobalCrisisOrEvent`| Channels:
            • General
            • Announcements
            • Executive Update
            • Planning
            • Logistics
            Apps:
            • Approvals
            • Issue reporting
            • Lists
              • Content scheduler
              • Project plan
            • OneNote
            • Power Automate
            • SharePoint Pages
              • Our site
              • Latest update
            • Planner
              • | +|Manage a Store*| `com.microsoft.teams.template.retailStore` |Channels:
              • General
              • Shift Handoff
              • Store Readiness
              • Learning
              Apps:
              • Approvals
              • Inspection
              • Lists
                • Inventory list
              • SharePoint Pages
                • Our store
              • Shifts
              • Planner
              • Wiki
              | |Bank Branch| `com.microsoft.teams.template.CollaborateWithinABankBranch`|Channels:
              • General
              • Announcements
              • Huddles
              • Customer Meetings
              • Approvals Request
              • Coaching
              • Skills Development
              • Loan Processing
              • Customer Complaints
              • Kudos
              • Fun Stuff
              • Compliance
              Apps:
              • Approvals
              • Bulletins
              • Channel calendar
              • Employee ideas
              • Issue reporting
              • Praise
              • Shifts
              • Wiki
              | -|Patient Care| `com.microsoft.teams.template.healthcareWard`| Channels:
              • General
              • Announcements
              • Huddles
              • Rounds
              • Staffing
              • Training
              Apps:
              • Approvals
              • Bulletins
              • Inspection
              • Lists
              • Shifts
              • Tasks by Planner and To Do
              • Wiki
              | -|Hospital| `com.microsoft.teams.template.healthcareHospital` |Channels:
              • General
              • Announcements
              • Compliance
              • Custodial
              • Human Resources
              • Pharmacy
              Apps:
              • Approvals
              • Bulletins
              • Employee ideas
              • Inspection
              • Lists
              • Shifts
              • Tasks by Planner and To Do
              • Wiki
              | -|Quality and Safety |`com.microsoft.teams.template.QualitySafety`|Channels:
              • General
              • Leadership
              • Maintenance
              • Production Line 1
              • Production Line 2
              • Production Line 3
              • Health and Safety
              • Training
              • Fun Stuff
              Apps:
              • Approvals
              • Inspection
              • Issue reporting
              • Shifts
              • Tasks by Planner and To Do
              • Wiki
              | -|Retail for Managers*| `com.microsoft.teams.template.retailManagerCollaboration` |Channels:
              • General
              • Operations
              • Learning
              Apps:
              • Approvals
              • Inspection
              • SharePoint Pages
                • Our store
              • Tasks by Planner and To Do
              • Wiki
              | -|Manage Volunteers| `com.microsoft.teams.template.ManageVolunteers` |Channels:
              • General
              • Announcements
              • Reporting
              • Volunteer Management
              • Engagement Opportunities
              • Volunteer Onboarding
              Apps:
              • OneNote
              • Power Apps
              • Power BI
              • SharePoint
              • Tasks by Planner and To Do
              • Website
              • YouTube
              | -|Frontline Collaboration| `com.microsoft.teams.template.Frontline` |Channels:
              • General
              • Announcements
              • Shift Handoff
              • Operations
              • Learning
              Apps:
              • Approvals
              • Issue reporting
              • Lists
              • Praise
              • Shifts
              • Tasks by Planner and To Do
              | +|Patient Care| `com.microsoft.teams.template.healthcareWard`| Channels:
              • General
              • Announcements
              • Huddles
              • Rounds
              • Staffing
              • Training
              Apps:
              • Approvals
              • Bulletins
              • Inspection
              • Lists
              • Shifts
              • Planner
              • Wiki
              | +|Hospital| `com.microsoft.teams.template.healthcareHospital` |Channels:
              • General
              • Announcements
              • Compliance
              • Custodial
              • Human Resources
              • Pharmacy
              Apps:
              • Approvals
              • Bulletins
              • Employee ideas
              • Inspection
              • Lists
              • Shifts
              • Planner
              • Wiki
              | +|Quality and Safety |`com.microsoft.teams.template.QualitySafety`|Channels:
              • General
              • Leadership
              • Maintenance
              • Production Line 1
              • Production Line 2
              • Production Line 3
              • Health and Safety
              • Training
              • Fun Stuff
              Apps:
              • Approvals
              • Inspection
              • Issue reporting
              • Shifts
              • Planner
              • Wiki
              | +|Retail for Managers*| `com.microsoft.teams.template.retailManagerCollaboration` |Channels:
              • General
              • Operations
              • Learning
              Apps:
              • Approvals
              • Inspection
              • SharePoint Pages
                • Our store
              • Planner
              • Wiki
              | +|Manage Volunteers| `com.microsoft.teams.template.ManageVolunteers` |Channels:
              • General
              • Announcements
              • Reporting
              • Volunteer Management
              • Engagement Opportunities
              • Volunteer Onboarding
              Apps:
              • OneNote
              • Power Apps
              • Power BI
              • SharePoint
              • Planner
              • Website
              • YouTube
              | +|Frontline Collaboration| `com.microsoft.teams.template.Frontline` |Channels:
              • General
              • Announcements
              • Shift Handoff
              • Operations
              • Learning
              Apps:
              • Approvals
              • Issue reporting
              • Lists
              • Praise
              • Shifts
              • Planner
              | ### Team templates by category and industry From 9b942a57e7d38786899035eb09824d5eb6204bbf Mon Sep 17 00:00:00 2001 From: Lana-Chin Date: Wed, 24 Jul 2024 07:53:48 -0700 Subject: [PATCH 17/27] Update team-templates-nonprofit.md --- Teams/team-templates-nonprofit.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/team-templates-nonprofit.md b/Teams/team-templates-nonprofit.md index 4952a84ef6..289ea27b1a 100644 --- a/Teams/team-templates-nonprofit.md +++ b/Teams/team-templates-nonprofit.md @@ -44,7 +44,7 @@ Here's the channels and apps that come with the Manage Volunteers team template. >[!div class="mx-tdBreakAll"] >| Template type |TemplateId | Properties that come with this template | >| ------------------|-- |----------------------------------------------------- | ->|Manage Volunteers| `com.microsoft.teams.template.ManageVolunteers` |Channels:
              • General
                • Website¹
              • Announcements
              • Reporting
                • Power BI¹
              • Volunteer Management
                • Power Apps¹
              • Engagement Opportunities
                • Tasks by Planner and To Do¹
              • Volunteer Onboarding
                • SharePoint¹
                • OneNote¹
              Apps:
              • OneNote
              • Power Apps
              • Power BI
              • SharePoint
              • Tasks by Planner and To Do
              • Website
              • YouTube
              | +>|Manage Volunteers| `com.microsoft.teams.template.ManageVolunteers` |Channels:
              • General
                • Website¹
              • Announcements
              • Reporting
                • Power BI¹
              • Volunteer Management
                • Power Apps¹
              • Engagement Opportunities
                • Planner¹
              • Volunteer Onboarding
                • SharePoint¹
                • OneNote¹
              Apps:
              • OneNote
              • Power Apps
              • Power BI
              • SharePoint
              • Planner
              • Website
              • YouTube
              | ¹App added to the channel as a tab. From e745d31b58943f1160847a0903531f5aae8e5ce6 Mon Sep 17 00:00:00 2001 From: chbalaki <79670768+chbalaki@users.noreply.github.com> Date: Wed, 24 Jul 2024 11:42:57 -0400 Subject: [PATCH 18/27] Update teams-reporting-reference.md --- Teams/teams-analytics-and-reports/teams-reporting-reference.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/teams-analytics-and-reports/teams-reporting-reference.md b/Teams/teams-analytics-and-reports/teams-reporting-reference.md index ab0c680de7..d33d040cbc 100644 --- a/Teams/teams-analytics-and-reports/teams-reporting-reference.md +++ b/Teams/teams-analytics-and-reports/teams-reporting-reference.md @@ -79,4 +79,4 @@ To make the identifiable information in usage reports anonymous, you have to be > [!NOTE] > Enabling this setting will de-identify user, group, and site name information in the [Teams user activity report](user-activity-report.md), [Teams device usage report](device-usage-report.md), and [Teams usage report](teams-usage-report.md). Starting September 1, 2021, this setting is enabled by default for everyone as part of our ongoing commitment to help protect important information and enable companies to support their local privacy laws. > ->This setting also applies to Microsoft 365 usage reports in Microsoft 365 admin center, Microsoft Graph, and Power BI. This setting doesn't apply to the webinar and town hall usage reports. +>This setting also applies to Microsoft 365 usage reports in Microsoft 365 admin center, Microsoft Graph, and Power BI. From d7daae8dbd9d357f977ff3fd9d96093f8dd7436e Mon Sep 17 00:00:00 2001 From: chbalaki <79670768+chbalaki@users.noreply.github.com> Date: Wed, 24 Jul 2024 11:50:12 -0400 Subject: [PATCH 19/27] Update overview-meetings-webinars-town-halls.md --- Teams/overview-meetings-webinars-town-halls.md | 3 +++ 1 file changed, 3 insertions(+) diff --git a/Teams/overview-meetings-webinars-town-halls.md b/Teams/overview-meetings-webinars-town-halls.md index 00c068851d..1f06e674f4 100644 --- a/Teams/overview-meetings-webinars-town-halls.md +++ b/Teams/overview-meetings-webinars-town-halls.md @@ -148,6 +148,9 @@ Teams Premium offers additional town hall functionality through the Teams Premiu |Layouts|Focused curated view|Focused curated view| |Green room|✔️|✔️| |External presenters|✔️|✔️| +|External presenters capacity|20|20| +|Presenter capacity (including external presenters)|100|100| +|Co-organizer capacity|10|10| |Manage what attendees see|✔️|✔️| |AI generated captions|✔️|✔️| |Q&A capacity|10k|20k| From 7d3194eacf87d5918d5faefdb64ee8c8607ca803 Mon Sep 17 00:00:00 2001 From: chbalaki <79670768+chbalaki@users.noreply.github.com> Date: Wed, 24 Jul 2024 12:02:09 -0400 Subject: [PATCH 20/27] Update plan-town-halls.md --- Teams/plan-town-halls.md | 1 + 1 file changed, 1 insertion(+) diff --git a/Teams/plan-town-halls.md b/Teams/plan-town-halls.md index 15955713d9..3d8bfb027d 100644 --- a/Teams/plan-town-halls.md +++ b/Teams/plan-town-halls.md @@ -90,6 +90,7 @@ If you've been using live events for your organization, you might want to unders |Live translated captions|✔️|Six languages|10 languages| |Manage what attendees see|✖️|✔️|✔️| |External presenters|✔️|✔️|✔️| +|Presenter capacity (including external presenters)|100|100|100| |AI generated captions|✔️|✔️|✔️| |DVR|✔️|✖️|✖️| |Q&A capacity|10k|10k|20k| From a74271641ec34c4d110a7a358c1fdb0ed0700f8d Mon Sep 17 00:00:00 2001 From: Lana-Chin Date: Wed, 24 Jul 2024 10:01:14 -0700 Subject: [PATCH 21/27] acrolinx fixes --- ...ed-with-teams-templates-in-the-admin-console.md | 14 +++++++------- Teams/team-templates-nonprofit.md | 6 +++--- 2 files changed, 10 insertions(+), 10 deletions(-) diff --git a/Teams/get-started-with-teams-templates-in-the-admin-console.md b/Teams/get-started-with-teams-templates-in-the-admin-console.md index fec0f3f334..d956669ac2 100644 --- a/Teams/get-started-with-teams-templates-in-the-admin-console.md +++ b/Teams/get-started-with-teams-templates-in-the-admin-console.md @@ -37,12 +37,12 @@ appliesto: A team template in Microsoft Teams is a definition of a team's structure designed around a business need or project. As an admin, you can use templates to easily deploy consistent teams across your organization. With templates, your users can quickly create rich collaboration spaces with predefined settings, channels, and apps. -You can manage team templates in the Microsoft Teams admin center or by using PowerShell. You can use the pre-built templates that we provide and you can also [create your own custom templates](#create-your-own-team-templates). You can also [apply template policies](#apply-team-template-policies) to control which templates are available to your users in Teams. +You can manage team templates in the Microsoft Teams admin center or by using PowerShell. You can use the prebuilt templates that we provide and you can also [create your own custom templates](#create-your-own-team-templates). You can also [apply template policies](#apply-team-template-policies) to control which templates are available to your users in Teams. -This article gives you an overview of working with team templates in the Teams admin center. You'll learn about the properties that are supported in templates, the pre-built templates that we provide, template size limits, how to create and manage templates, and more. +This article gives you an overview of working with team templates in the Teams admin center. You'll learn about the properties that are supported in templates, the prebuilt templates that we provide, template size limits, how to create and manage templates, and more. > [!NOTE] -> Your users can [create teams from pre-built or custom team templates](https://support.microsoft.com/office/create-a-team-from-a-template-a90c30f3-9940-4897-ab5b-988e69e4cd9c) in the Teams app. Developers can also programmatically create teams from pre-built or custom team templates using Microsoft Graph. To learn more, see [Get started with team templates using Microsoft Graph](get-started-with-teams-templates.md). +> Your users can [create teams from prebuilt or custom team templates](https://support.microsoft.com/office/create-a-team-from-a-template-a90c30f3-9940-4897-ab5b-988e69e4cd9c) in the Teams app. Developers can also programmatically create teams from prebuilt or custom team templates using Microsoft Graph. To learn more, see [Get started with team templates using Microsoft Graph](get-started-with-teams-templates.md). ## Team template capabilities @@ -62,11 +62,11 @@ Most properties in a team are included and supported by team templates. But ther > [!NOTE] > We'll be adding more template capabilities in future releases of Microsoft Teams, so check back for the most up-to-date information on supported properties. -## Pre-built team templates in the Teams admin center +## Prebuilt team templates in the Teams admin center -Here are the pre-built team templates that are available in the Teams admin center. Pre-built templates are templates that we created for specific industries. To view these templates, in the left navigation of the Teams admin center, go to **Teams** > **Team templates**. +Here are the prebuilt team templates that are available in the Teams admin center. Prebuilt templates are templates that we created for specific industries. To view these templates, in the left navigation of the Teams admin center, go to **Teams** > **Team templates**. -You can duplicate pre-built templates but you can't edit them. If you want to change the properties in a pre-built template, you can create a new template from an existing one, and then add or remove the properties that you want. Keep in mind that certain properties in some templates can't be changed. +You can duplicate prebuilt templates but you can't edit them. If you want to change the properties in a prebuilt template, you can create a new template from an existing one, and then add or remove the properties that you want. Keep in mind that certain properties in some templates can't be changed. > [!NOTE] > An asterisk (*) indicates that the template is a *Microsoft 365 connected template*. When users create a team using the template, the connected SharePoint template is applied to the site and the team. SharePoint components such as pages, lists, and Power Platform integrations are automatically added and pinned as tabs to the General channel in the team. Users can edit these pages and lists right from within Teams. @@ -94,7 +94,7 @@ You can duplicate pre-built templates but you can't edit them. If you want to ch ### Team templates by category and industry -For more information about ways to use the pre-built templates in your industry, see: +For more information about ways to use the prebuilt templates in your industry, see: - [General team templates](general-teams-templates-in-the-admin-console.md) - [Financial team templates](financial-teams-templates-in-the-admin-console.md) diff --git a/Teams/team-templates-nonprofit.md b/Teams/team-templates-nonprofit.md index 289ea27b1a..42b724600a 100644 --- a/Teams/team-templates-nonprofit.md +++ b/Teams/team-templates-nonprofit.md @@ -25,11 +25,11 @@ appliesto: # Use nonprofit team templates -Team templates in Microsoft Teams allow you to quickly and easily create teams by providing a predefined team structure of settings, channels, and pre-installed apps. +Team templates in Microsoft Teams allow you to quickly and easily create teams by providing a predefined team structure of settings, channels, and preinstalled apps. For nonprofit organizations, team templates can be especially powerful, as they help you to quickly deploy consistent teams across your organization. Templates also help staff to get oriented with how to effectively use Teams. -Teams includes a Manage Volunteers team template designed to streamline volunteer management activities. Use this pre-built template to quickly create teams for staff to communicate and collaborate on volunteer management tasks and activities. +Teams includes a Manage Volunteers team template designed to streamline volunteer management activities. Use this prebuilt template to quickly create teams for staff to communicate and collaborate on volunteer management tasks and activities. In this article, you'll learn about the Manage Volunteers team template and how to use it to create a team. This article also gives you an overview of how to manage team templates in the Teams admin center. @@ -84,5 +84,5 @@ To learn more about team templates in general, see [Get started with team templa ## Related articles -- [Teams help documentation](https://support.microsoft.com/teams) +- [Teams help & learning](https://support.microsoft.com/teams) - [Microsoft Cloud for Nonprofit documentation](/industry/nonprofit/) From 622b477350d1098aee7c25d25d539fd2271c12f6 Mon Sep 17 00:00:00 2001 From: Lana-Chin Date: Wed, 24 Jul 2024 10:06:26 -0700 Subject: [PATCH 22/27] Update manufacturing-teams-templates-in-the-admin-console.md --- Teams/manufacturing-teams-templates-in-the-admin-console.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/Teams/manufacturing-teams-templates-in-the-admin-console.md b/Teams/manufacturing-teams-templates-in-the-admin-console.md index 4c4b26b27b..aa7bdbc08e 100644 --- a/Teams/manufacturing-teams-templates-in-the-admin-console.md +++ b/Teams/manufacturing-teams-templates-in-the-admin-console.md @@ -30,7 +30,7 @@ Team templates in Microsoft Teams allow you to quickly and easily create teams b Use team templates to quickly deploy consistent teams across your organization. Templates also help staff to get oriented with how to effectively use Teams. -As an admin, you can manage team templates in the Microsoft Teams admin center. You can use the [prebuilt templates](get-started-with-teams-templates-in-the-admin-console.md#pre-built-team-templates-in-the-teams-admin-center) that we provide and create your own templates [from scratch](create-a-team-template.md), from [an existing team](create-template-from-existing-team.md), and from [an existing template](create-template-from-existing-template.md). You can also [create and assign templates policies](templates-policies.md) to your staff to control which templates they see in Teams for [creating teams](https://support.microsoft.com/office/create-a-team-with-team-templates-702a2977-e662-4038-bef5-bdf8ee47b17b). +As an admin, you can manage team templates in the Microsoft Teams admin center. You can use the [prebuilt templates](get-started-with-teams-templates-in-the-admin-console.md#prebuilt-team-templates-in-the-teams-admin-center) that we provide and create your own templates [from scratch](create-a-team-template.md), from [an existing team](create-template-from-existing-team.md), and from [an existing template](create-template-from-existing-template.md). You can also [create and assign templates policies](templates-policies.md) to your staff to control which templates they see in Teams for [creating teams](https://support.microsoft.com/office/create-a-team-with-team-templates-702a2977-e662-4038-bef5-bdf8ee47b17b). Teams includes the following prebuilt template designed for manufacturing needs. To learn more about team templates in general, see [Get started with team templates in the Teams admin center](get-started-with-teams-templates-in-the-admin-console.md). From 987183c5e0db14bffba56d54edb22864e47b16e3 Mon Sep 17 00:00:00 2001 From: Dmitry Kirilov Date: Wed, 24 Jul 2024 12:18:21 -0700 Subject: [PATCH 23/27] Update certified-hardware.md --- Teams/rooms/certified-hardware.md | 1 + 1 file changed, 1 insertion(+) diff --git a/Teams/rooms/certified-hardware.md b/Teams/rooms/certified-hardware.md index 3a55712aac..247ff7ead9 100644 --- a/Teams/rooms/certified-hardware.md +++ b/Teams/rooms/certified-hardware.md @@ -310,6 +310,7 @@ The following devices are certified under the Microsoft Teams Rooms peripherals | [Poly Studio E70 Camera](https://www.poly.com/us/en/products/video-conferencing/studio/studio-e70) | 1.1 | | | | Poly Studio E60 Camera | 1.0.4.0 | | | | [Poly Studio R30](https://www.poly.com/us/en/products/video-conferencing/studio/studio-r30) | 2.0.0.001096 | | | +| Poly Studio V52 | 1.0.1-400045 | | | | [EPOS SP 220 MS](http://no-no.sennheiser.com/dual-speakerphones-sp-220-ms-uc) | 2.0.12.0 | | | | [EPOS SP20](https://www.eposaudio.com/en/us/enterprise/products/sp-20-ml-142ee5ca-speakerphone-1000226) | 1.2.15 | | | | [EPOS SP30](https://www.eposaudio.com/en/us/enterprise/products/sp-30-78c0cecc-bluetooth-speakerphone-1000223) | 2.1.52 | | | From 5f3ae1b6995c121297c1621df3a0fc69997cc257 Mon Sep 17 00:00:00 2001 From: Dmitry Kirilov Date: Wed, 24 Jul 2024 12:30:48 -0700 Subject: [PATCH 24/27] Update usb-devices.md --- Teams/devices/usb-devices.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/Teams/devices/usb-devices.md b/Teams/devices/usb-devices.md index ea6678940c..aabb44265a 100644 --- a/Teams/devices/usb-devices.md +++ b/Teams/devices/usb-devices.md @@ -79,13 +79,14 @@ If you're a manufacturer and want to join the certification program, see [How to ## Certified devices -*Table Updated June 2024* +*Table Updated July 2024* > [!NOTE] > The date format is MM/DD/YYYY. | Manufacturer | Model | Qualified | Certified Program | |:--------------------|:----------------------------------------------------------|:---------------|:-------------------------------------------------------| +|Yealink |WH64 Hybrid Dual/Mono Headset |7/23/2024 |Certified for Microsoft Teams | |Yealink |WH64 Dual/Mono Headset |6/18/2024 |Certified for Microsoft Teams | |Lenovo |Wireless VoIP Headset |5/21/2024 |Certified for Microsoft Teams | |Logi |Zone 305 Headset |4/30/2024 |Certified for Microsoft Teams | From c2e8e771143c893a90ba9ad76efad3cf1cc1e6fd Mon Sep 17 00:00:00 2001 From: Matt Slomka Date: Wed, 24 Jul 2024 15:10:12 -0500 Subject: [PATCH 25/27] Update xml-config-file.md Fixing --- Teams/rooms/xml-config-file.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/Teams/rooms/xml-config-file.md b/Teams/rooms/xml-config-file.md index 09135040e0..aeb3d3dc37 100644 --- a/Teams/rooms/xml-config-file.md +++ b/Teams/rooms/xml-config-file.md @@ -92,6 +92,7 @@ Any text editor can be used to create a settings file. The **XML Elements** tabl true false 1 + true username@microsoft.com true @@ -216,7 +217,7 @@ If a variable value is of the wrong type, elements are out of order, elements ar | `