diff --git a/Teams/devices/android-version-support.md b/Teams/devices/android-version-support.md new file mode 100644 index 0000000000..db017b5f68 --- /dev/null +++ b/Teams/devices/android-version-support.md @@ -0,0 +1,77 @@ +--- +title: Android versioning support for Teams devices +author: mstonysmith +ms.author: tonysmit +manager: pamgreen +ms.reviewer: divank +ms.date: 09/17/2024 +ms.topic: article +audience: Admin +appliesto: + - Microsoft Teams +ms.service: msteams +ms.subservice: itpro-devices +ms.collection: + - teams-rooms-devices + - Teams_ITAdmin_Devices + - Tier2 +f1.keywords: + - NOCSH +search.appverid: MET150 +ms.localizationpriority: medium +description: Learn about the versions of the Android operating system and platform that are supported on Teams devices. +--- + +# Android versions supported on Teams devices + +You can learn about all of the Teams devices including Teams Rooms on Android, Teams panels, and Teams phones that run the Android operating system and which versions of Android are support on those specific devices. + +## Certification overview + +These are currently the available Certification Programs for Microsoft Teams devices on Android. + +- Teams Phones, including conference phones and expansion modules (sidecar) +- Teams Rooms for Android, including touch consoles +- Teams panels + +You can learn more about end of certification of Teams devices by visiting [Devices for Teams](/microsoftteams/devices/teams-ip-phones#end-of-certification-teams-devices) or [Microsoft Teams enabled devices](https://www.microsoft.com/microsoft-teams/across-devices/devices). + +This article describes the product lifecycle of Microsoft Teams devices on Android, both Microsoft Teams devices applications and Android OS/OEM firmware support. + +Microsoft support applies only to devices certified under one of the currently active Teams devices Certification Programs, from Original Equipment Manufacturer (OEM) accepted into any of the currently active Teams devices Certification Programs. + +Original Equipment Manufacturers (OEM) are responsible for maintaining Microsoft Teams Devices certified status for each of their devices. Decision to not recertify, end of sale, or end of life of a specific device is an Original Equipment Manufacturer (OEM) decision. Customers are encouraged to contact the Original Equipment Manufacturer (OEM) for any questions about the lifecycle of a specific device. + +You can learn more about end of certification of Teams devices by visiting [Devices for Teams](/microsoftteams/devices/teams-ip-phones#end-of-certification-teams-devices). + +## Microsoft Teams Devices Applications Support + +Microsoft Teams applications running on Android Teams devices and other Microsoft applications present on Teams on Android devices (as needed for authentication and device management) are governed by [Modern Lifecycle Policy](/lifecycle/policies/modern). + +Microsoft applications are updated from Microsoft Teams Admin Center (TAC) or Teams Rooms Pro management portal (PMP), where device admins can configure policies for automatic or manual updates of these applications. Microsoft recommends customers to use auto-update setting to ensure Teams on Android devices stays up to date and functional. In cases where customers may need to set up manual updates, customers must make sure to stay current on Microsoft applications. Microsoft tests and supports the latest and latest-1 versions of Microsoft applications on the device. Keeping devices on older versions of the application can leave your Teams Rooms devices unstable and unusable. + +Teams on Android devices customers should follow Modern Lifecycle Policy guidelines to receive Teams device applications on Android device support from Microsoft. While the latest and latest-1 versions of Microsoft applications on the device, the support structure for Teams Rooms devices applications is dynamic and depends on the availability of the latest version. When you encounter a code defect in a version of the application that's not the latest, you must install the latest version to receive a fix. + +All Teams rooms devices applications Android releases are listed at [What's new in Microsoft Teams devices](https://support.microsoft.com/office/what-s-new-in-microsoft-teams-devices-eabf4d81-acdd-4b23-afa1-9ee47bb7c5e2). + +> [!IMPORTANT] +>If you are installing Teams devices applications from a device Original Equipment Manufacturers (OEM) provided service, make sure to validate that Microsoft applications provided by the device OEMs are listed and supported in Teams Admin Center, Teams Rooms Pro management portal or listed at [Devices for Teams](/microsoftteams/devices/teams-ip-phones#product-release-information-for-teams-phones) or [Teams Rooms on Android app and firmware versions](/microsoftteams/rooms/android-app-firmware). + +## Android OS and OEM firmware support + +Microsoft Teams devices on Android are appliances that come packaged with Android operating system owned and managed by hardware Original Equipment Manufacturers (OEM) partners and is developed using Android Open Source Project. Android operating system and firmware updates are provided by hardware Original Equipment Manufacturers (OEM) to Microsoft for certification. Those updates are then distributed through Microsoft Teams Admin Center (TAC) or Teams Rooms Pro management portal (PMP). + +Android operating system and firmware updates installed through device hardware Original Equipment Manufacturers (OEM) services must be certified by Microsoft. They must be available in Teams Admin Center (TAC) or Teams Rooms Pro management portal (PMP) for devices to be eligible for support for defects found with Microsoft applications on the device. + +Microsoft applications running on this Android operating system provided by Original Equipment Manufacturers (OEM) partners are bound to Google’s support cycle for the Android OS operating system versions. + +The following Android operating systems that are supported on Teams Rooms on Android: + +|**Android OS version**|**Android OS Google release date**|**Microsoft Teams Certification end date**|**Microsoft ‘best effort’ support end date**| +|:-----|:-----|:-----|:-----| +|Android 9|August 6, 2018|August 5, 2023|August 5, 2025| +|Android 10|September 3, 2019|September 3, 2025|September 3, 2027| +|Android 11|September 8, 2020|September 3, 2025|September 3, 2027| +|Android 12|October 4, 2021|August 15, 2027|August 15, 2029| +|Android 13|August 15, 2022|August 15, 2027|August 15, 2029| +|Android 14|October 4, 2023|October 4, 2028|October 4, 2030| \ No newline at end of file diff --git a/Teams/toc.yml b/Teams/toc.yml index 0802eb0f82..a8a12842e6 100644 --- a/Teams/toc.yml +++ b/Teams/toc.yml @@ -1343,6 +1343,8 @@ items: href: rooms/rooms-lifecycle-support.md - name: Android app and firmware versions href: rooms/android-app-firmware.md + - name: Android version support + href: devices/android-version-support.md - name: Teams Rooms and devices feature comparison href: rooms/teams-devices-feature-comparison.md - name: Licensing @@ -1506,7 +1508,7 @@ items: - name: Manage items: - name: Feature management - items: + items: - name: Use Teams panels href: devices/use-teams-panels.md - name: App support on Teams panels @@ -1543,6 +1545,8 @@ items: href: devices/authentication-best-practices-for-android-devices.md - name: AOSP device management href: rooms/android-migration-guide.md + - name: Android version support + href: devices/android-version-support.md - name: Manage items: - name: Manage your devices in Teams @@ -1567,6 +1571,8 @@ items: href: teams-device-health.md - name: Reference items: + - name: Android version support + href: devices/android-version-support.md - name: Teams displays overview href: devices/teams-displays.md - name: Hot desking Teams Displays