Date: Mon, 12 Aug 2024 18:27:45 -0400
Subject: [PATCH 05/22] Update using-admin-roles.md
---
Teams/using-admin-roles.md | 12 +++++++-----
1 file changed, 7 insertions(+), 5 deletions(-)
diff --git a/Teams/using-admin-roles.md b/Teams/using-admin-roles.md
index cc27ac1857..299b46d47c 100644
--- a/Teams/using-admin-roles.md
+++ b/Teams/using-admin-roles.md
@@ -32,7 +32,7 @@ Using Microsoft Entra ID, you can designate administrators who need different le
## Teams roles and capabilities
-There are several Teams admin roles available: Teams administrator, Teams communications administrator, Teams communications support specialist, Teams communications support engineer, and Teams Device Administrator. Review the following table to understand what each role can do and which tools the admin can use in the Microsoft Teams admin center and PowerShell.
+There are several Teams admin roles available: Teams Administrator, Teams Communications Administrator, Teams Communications Support Specialist, Teams Communications Support Engineer, Teams Communications Support Specialist, Teams Device Administrator, and Teams Telephony Administrator. Review the following table to understand what each role can do and which tools the admin can use in the Microsoft Teams admin center and PowerShell.
To follow along, you must be an admin. The instructions for getting the permissions are in this article.
@@ -40,12 +40,12 @@ To follow along, you must be an admin. The instructions for getting the permissi
| Role | Can do these tasks | Can access the following tools |
|-----------------------------------------|------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
-| Teams Administrator | Manage the Teams service, and manage and create Microsoft 365 Groups. | Everything in the Microsoft Teams admin center and associated PowerShell controls, including:- Manage meetings, including meeting policies, configurations, and conference bridges.1,2
- Manage voice, including calling policies and phone number inventory and assignment.1,3
- Manage messaging, including messaging policies.1,2
- Manage all org-wide settings, including federation, teams upgrade, and teams client settings.1,2
- Manage the teams in the organization and their associated settings, including membership (group management supported via PowerShell, team management in the Teams admin center).1,2
- Manage Teams-certified devices and set up and assign configuration policies.1
- View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset.2
- Access all reports in the Microsoft Teams admin center
- Access, monitor and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users impacted by poor call quality. Create new call quality reports, update and remove call quality reports as needed. Upload and update CQD building data.
- [Publish apps to the tenant app catalog in the Microsoft Teams admin center](manage-apps.md)
|
-| Teams Communications Administrator | Manage calling and meetings features within the Teams service. | Manage meetings, including meeting policies, configurations, and conference bridges.1,2
Manage voice, including calling policies and phone number inventory and assignment.1,3
View user profile page and troubleshoot user call quality problems using the advanced troubleshooting toolset.2
Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. Create new call quality reports, update and remove call quality reports as needed. Upload and update CQD building data.|
+| Teams Administrator | Manage the Teams service, and manage and create Microsoft 365 Groups. | Everything in the Microsoft Teams admin center and associated PowerShell controls, including:- Manage meetings, including meeting policies, configurations, and conference bridges.1,2
- Manage voice, including calling policies, phone number inventory and assignment, and voice application policies.1,3
- Create and manage resource accounts with both a Teams Administrator and User Administrator role assigned. For more information, see [Assign permissions for managing a resource account](manage-resource-accounts.md).1,3
- Manage messaging, including messaging policies.1,2
- Manage all org-wide settings, including federation, teams upgrade, and teams client settings.1,2
- Manage the teams in the organization and their associated settings, including membership (group management supported via PowerShell, team management in the Teams admin center).1,2
- Manage Teams-certified devices and set up and assign configuration policies.1
- View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset.2
- Access all reports in the Microsoft Teams admin center
- Access, monitor and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users impacted by poor call quality. Create new call quality reports, update and remove call quality reports as needed. Upload and update CQD building data.
- [Publish apps to the tenant app catalog in the Microsoft Teams admin center](manage-apps.md)
|
+| Teams Communications Administrator | Manage calling and meetings features within the Teams service. | Manage meetings, including meeting policies, configurations, and conference bridges.1,2
Manage voice, including calling policies, phone number inventory and assignment, and resource account creation and management.1,3
Create and manage resource accounts with both a Teams Communications Administrator and User Administrator role assigned. For more information, see [Assign permissions for managing a resource account](manage-resource-accounts.md).1,3
View user profile page and troubleshoot user call quality problems using the advanced troubleshooting toolset.2
Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. Create new call quality reports, update and remove call quality reports as needed. Upload and update CQD building data.|
| Teams Communications Support Engineer | Troubleshoot communications issues within Teams by using **advanced** tools. | View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset.2
Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. |
| Teams Communications Support Specialist | Troubleshoot communications issues within Teams by using **basic** tools. | Access user profile page for troubleshooting calls in Call Analytics. Can only view user information for the specific user being searched for.2
Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD). |
| Teams Device Administrator | Manage devices configured for use with the Teams service. | Manage device configuration and updates, review device health and status of connected peripherals, set up and apply configuration profiles, and restart devices.The Teams Device Administrator role doesn't provide access to call quality data or call analytics. To view call quality data or call analytics, you need to be assigned the Teams Communications Administrator role. |
-| Teams Telephony Administrator | Manage Telephony features in Teams services | Manage voice and telephony, including calling policies, phone number management and assignment, and voice applications.
Access to Public Switched Telephone Network (PSTN) usage reports from Teams admin center.
View user profile page.
Create and manage support tickets in Azure and the Microsoft 365 admin center. |
+| Teams Telephony Administrator | Manage Telephony features in Teams services | Manage voice and telephony, including calling policies, phone number management and assignment, voice applications, and resource account creation and management.
Access to Public Switched Telephone Network (PSTN) usage reports from Teams admin center.
View user profile page.
Create and manage support tickets in Azure and the Microsoft 365 admin center. |
1 [PowerShell - Microsoft Teams module](https://www.powershellgallery.com/packages/MicrosoftTeams/)
2 [Microsoft Teams admin center](./manage-teams-skypeforbusiness-admin-center.md)
@@ -57,13 +57,15 @@ For more information about the admin tools available for managing Microsoft Team
For more information about limits, specifications, and other requirements that apply to Teams, see [Limits and specifications for Microsoft Teams](limits-specifications-teams.md).
+For information about Microsoft 365 admin center roles, such as Global Reader and Global Administrator, see [About admin roles in the Microsoft 365 admin center](microsoft-365/admin/add-users/about-admin-roles).
+
## Assign users to each role
You can assign users to these roles in Microsoft Entra ID. To learn how to assign administrative roles to a user in Microsoft Entra ID, see [Assign user roles with Microsoft Entra ID](/entra/fundamentals/users-assign-role-azure-portal).
## Cmdlets available for each role
-Most of the PowerShell tools for these admin roles live in the Teams PowerShell module.
+Most of the PowerShell tools for these admin roles live in the Teams PowerShell module.
To view the full list of cmdlets:
From ee13b5da76094e404aaaaeebbb76328802763435 Mon Sep 17 00:00:00 2001
From: Whitney Libebe
Date: Tue, 13 Aug 2024 10:34:27 -0400
Subject: [PATCH 06/22] Learn Editor: Update meeting-recording.md
---
Teams/meeting-recording.md | 9 +++++----
1 file changed, 5 insertions(+), 4 deletions(-)
diff --git a/Teams/meeting-recording.md b/Teams/meeting-recording.md
index 48094eaebb..0bab523b22 100644
--- a/Teams/meeting-recording.md
+++ b/Teams/meeting-recording.md
@@ -148,6 +148,8 @@ There are two ways for you to view consent data. The first way is in the [Teams
The following user types are auto consented for recording and transcription without any participant interaction. They get a consent notification, and their consent data is logged as 'not applicable' or 'auto consent':
+- Teams Rooms on Android
+- Teams Rooms on Windows
- Third party video conferencing devices via Cloud Video Interop (CVI)
- Third party video conferencing devices connecting via Direct Guest Join (DGJ)
@@ -157,16 +159,14 @@ Explicit consent is supported on the following endpoints:
- Mobile Teams (Android and iOS)
- Meeting participants dialing in using [Audio Conferencing](conferencing-recording-consent.md)
-
+- PSTN calls
- Shared devices
- Teams native Mac
- Teams native Windows
- Teams Phone devices (including audio conferencing phone devices)
-
-- Teams Rooms on Android
-- Teams Rooms on Windows
- Teams Web
- VDI
+
#### Unsupported endpoints and platforms
In meetings requiring explicit consent, users joining from unsupported endpoints have the view-only experience. Explicit consent isn’t supported on the following endpoints, along with any endpoints not listed under supported endpoints:
@@ -292,3 +292,4 @@ You can use the following diagnostic tool to validate that the meeting recording
- [Configure transcription and captions for Teams meetings](meeting-transcription-captions.md)
- [Roles in a Teams meeting](https://support.microsoft.com/office/c16fa7d0-1666-4dde-8686-0a0bfe16e019)
- [Block the download of Teams meeting recording files from SharePoint or OneDrive](block-download-meeting-recording.md)
+
From cc6e362ce528b967f3b22692f54ef104cdcf4482 Mon Sep 17 00:00:00 2001
From: Whitney Libebe
Date: Tue, 13 Aug 2024 10:38:14 -0400
Subject: [PATCH 07/22] Update meeting-recording.md
---
Teams/meeting-recording.md | 3 ++-
1 file changed, 2 insertions(+), 1 deletion(-)
diff --git a/Teams/meeting-recording.md b/Teams/meeting-recording.md
index 0bab523b22..ab512aa2ef 100644
--- a/Teams/meeting-recording.md
+++ b/Teams/meeting-recording.md
@@ -171,9 +171,10 @@ Explicit consent is supported on the following endpoints:
In meetings requiring explicit consent, users joining from unsupported endpoints have the view-only experience. Explicit consent isn’t supported on the following endpoints, along with any endpoints not listed under supported endpoints:
-- Teams Displays
- CarPlay
- Old version native clients
+- Teams Displays
+
## Block or allow download of channel meeting recordings
From 61dc185851640b7370133c1d2d07e22b53ff4bdb Mon Sep 17 00:00:00 2001
From: Whitney Libebe
Date: Tue, 13 Aug 2024 10:38:51 -0400
Subject: [PATCH 08/22] Update meeting-recording.md
---
Teams/meeting-recording.md | 1 -
1 file changed, 1 deletion(-)
diff --git a/Teams/meeting-recording.md b/Teams/meeting-recording.md
index ab512aa2ef..7c5d45400f 100644
--- a/Teams/meeting-recording.md
+++ b/Teams/meeting-recording.md
@@ -175,7 +175,6 @@ In meetings requiring explicit consent, users joining from unsupported endpoints
- Old version native clients
- Teams Displays
-
## Block or allow download of channel meeting recordings
In PowerShell, the **`-ChannelRecordingDownload`** parameter in [Set-CsTeamsMeetingPolicy](/powershell/module/teams/set-csteamsmeetingpolicy) controls whether channel members can download meeting recordings. This is done by controlling which folder recordings are stored in.
From 9e2445e6a32d274a2d9ea46675c2416c4a2811f6 Mon Sep 17 00:00:00 2001
From: Mary-Katherine Bond
Date: Tue, 13 Aug 2024 18:32:16 -0400
Subject: [PATCH 09/22] More updates
Removed repetitiveness and added info on using-admin-roles page
---
.../includes/set-up-resource-account-steps.md | 18 ++++++------------
Teams/using-admin-roles.md | 4 ++--
2 files changed, 8 insertions(+), 14 deletions(-)
diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md
index efb214c41d..e7d966941c 100644
--- a/Teams/includes/set-up-resource-account-steps.md
+++ b/Teams/includes/set-up-resource-account-steps.md
@@ -11,7 +11,7 @@ Before you start the procedures in this article, ensure you've done the followin
> [!NOTE]
> Resource accounts used for auto attendants and call queues are disabled for sign in and must remain so. Chat and presence aren't available and won't work for these accounts. Even though presence still appears, it won't change.
>
-> A **User Administrator** or higher role is required to create and license Resource Accounts. For more information, see [Assigning permissions for managing resource accounts](#assign-permissions-for-managing-a-resource-account) and [Using Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles).
+> A **User Administrator** and a Teams administrator role is required to create and license resource accounts. For more information, see [Assign permissions for managing resource accounts](#assign-permissions-for-managing-a-resource-account) and [Using Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles).
### Obtain Microsoft Teams Phone Resource Account licenses
@@ -58,25 +58,19 @@ To port a number from another carrier, see [Transfer phone numbers to Teams](../
## Assign permissions for managing a resource account
> [!NOTE]
-> Currently, Teams administrators can create and manage resource accounts without requiring any user management permissions in Microsoft 365. As part of our commitment to deliver secure solutions that meet the highest standards, we are implementing changes to the management of resource accounts. Going forward, Teams Administrators will need to have user management permissions in Microsoft 365 to create and manage resource accounts. This change will take effect in the 3rd quarter of 2024.
+> Currently, Teams administrators can create and manage resource accounts without requiring any user management permissions in Microsoft 365. As part of our commitment to deliver secure solutions that meet the highest standards, we are implementing changes to the management of resource accounts. Going forward, Teams administrators will need to have user management permissions in Microsoft 365 to create and manage resource accounts. This change will take effect in the 3rd quarter of 2024.
-To create and manage a resource account, you must have a one of the following Teams roles:
+To create and manage a resource account, admins must have the User Administrator role *and* one of the following Teams administrator roles:
- Teams Telephony Administrator
- Teams Communications Administrator
- Teams Administrator
-A Global Administrator can also has the necessary Teams and User permissions to create and manage resource accounts, but we recommend using roles with the fewest permissions.
-
-Keep the following in mind:
+If a user has a Teams administrator role without the User Administrator role, you must either assign the User Administrator role to provide the necessary permissions to create user accounts or create a custom role with the minimum required permission (microsoft.directory/users/create) to allow the creation of resource accounts. This custom role can be created with [Microsoft Graph API](/graph/overview). For information on creating a custom role in Microsoft Graph API, see [Assign custom admin roles using the Microsoft Graph API in Microsoft Entra ID](/entra/identity/role-based-access-control/custom-create) and [Create and assign a custom role in Microsoft Entra ID](/entra/identity/role-based-access-control/custom-create).
-- Teams Administrators who don't have the User Administrator role need additional permissions to create and update these accounts. You must either assign the User Administrator role to provide the necessary permissions to create user accounts or create a custom role with the minimum required permission to allow the creation of resource accounts. This custom role can be created with [Microsoft Graph API](/graph/overview). For information on creating a custom role in Microsoft Graph API, see [Assign custom admin roles using the Microsoft Graph API in Microsoft Entra ID](/entra/identity/role-based-access-control/custom-create) and [Create and assign a custom role in Microsoft Entra ID](/entra/identity/role-based-access-control/custom-create).
-- User Administrators who don't have the Teams Administrator role need additional permissions to create and update these accounts. You must assign one of the following Teams Administrator roles to the User Administrator:
- - Teams Administrator
- - Teams Communications Administrator
- - Teams Telephony Administrator
+A Global Administrator can also has the necessary Teams and User permissions to create and manage resource accounts, but we recommend using roles with the fewest permissions.
-By following these guidelines, your organization can securely manage Teams Resource Accounts while ensuring that only authorized personnel have the necessary permissions.
+For more information about Teams administrator roles, see [Use Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles).
## Create a resource account
diff --git a/Teams/using-admin-roles.md b/Teams/using-admin-roles.md
index 299b46d47c..312f8a3f8a 100644
--- a/Teams/using-admin-roles.md
+++ b/Teams/using-admin-roles.md
@@ -45,7 +45,7 @@ To follow along, you must be an admin. The instructions for getting the permissi
| Teams Communications Support Engineer | Troubleshoot communications issues within Teams by using **advanced** tools. | View user profile page and troubleshoot user call quality problems using advanced troubleshooting toolset.2
Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. |
| Teams Communications Support Specialist | Troubleshoot communications issues within Teams by using **basic** tools. | Access user profile page for troubleshooting calls in Call Analytics. Can only view user information for the specific user being searched for.2
Access, monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD). |
| Teams Device Administrator | Manage devices configured for use with the Teams service. | Manage device configuration and updates, review device health and status of connected peripherals, set up and apply configuration profiles, and restart devices.The Teams Device Administrator role doesn't provide access to call quality data or call analytics. To view call quality data or call analytics, you need to be assigned the Teams Communications Administrator role. |
-| Teams Telephony Administrator | Manage Telephony features in Teams services | Manage voice and telephony, including calling policies, phone number management and assignment, voice applications, and resource account creation and management.
Access to Public Switched Telephone Network (PSTN) usage reports from Teams admin center.
View user profile page.
Create and manage support tickets in Azure and the Microsoft 365 admin center. |
+| Teams Telephony Administrator | Manage Telephony features in Teams services | Manage voice and telephony, including calling policies, phone number management and assignment, voice applications, and resource account creation and management.
Create and manage resource accounts with both a Teams Telephony Administrator and User Administrator role assigned. For more information, see [Assign permissions for managing a resource account](manage-resource-accounts.md).1,3
Access to Public Switched Telephone Network (PSTN) usage reports from Teams admin center.
View user profile page.
Create and manage support tickets in Azure and the Microsoft 365 admin center. |
1 [PowerShell - Microsoft Teams module](https://www.powershellgallery.com/packages/MicrosoftTeams/)
2 [Microsoft Teams admin center](./manage-teams-skypeforbusiness-admin-center.md)
@@ -57,7 +57,7 @@ For more information about the admin tools available for managing Microsoft Team
For more information about limits, specifications, and other requirements that apply to Teams, see [Limits and specifications for Microsoft Teams](limits-specifications-teams.md).
-For information about Microsoft 365 admin center roles, such as Global Reader and Global Administrator, see [About admin roles in the Microsoft 365 admin center](microsoft-365/admin/add-users/about-admin-roles).
+For information about Microsoft 365 admin center roles, such as Global Reader and Global Administrator, see [About admin roles in the Microsoft 365 admin center](microsoft-365/admin/add-users/about-admin-roles). Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role.
## Assign users to each role
From 70e24151f62002931b7d10548b2cf2d1ab740291 Mon Sep 17 00:00:00 2001
From: lhenrika <136372818+lhenrika@users.noreply.github.com>
Date: Tue, 13 Aug 2024 20:27:38 -0700
Subject: [PATCH 10/22] Update rooms-release-note.md
update on build number
---
Teams/rooms/rooms-release-note.md | 4 ++--
1 file changed, 2 insertions(+), 2 deletions(-)
diff --git a/Teams/rooms/rooms-release-note.md b/Teams/rooms/rooms-release-note.md
index d853472dae..7a2db0271e 100644
--- a/Teams/rooms/rooms-release-note.md
+++ b/Teams/rooms/rooms-release-note.md
@@ -717,7 +717,7 @@ Introduced in this update:
|Release |Release date |
|---------|---------|
-|[1449/1.0.96.2024072902](#144910962024072902-june-2024) | August 2024 |
+|[1449/1.0.96.2024080804](#144910962024080804-august-2024) | August 2024 |
|[1449/1.0.96.2024061103](#144910962024061103-june-2024) | June 2024 |
|[1449/1.0.96.2024042606](#144910962024042606-april-2024) | April 2024 |
|[1449/1.0.96.2024032804](#144910962024032804-april-2024) | April 2024 |
@@ -747,7 +747,7 @@ Introduced in this update:
Features with :::image type="icon" source="../media/mtr-pro-icon.png"::: are only available with Teams Rooms Pro license.
-### 1449/1.0.96.2024072902 (August 2024)
+### 1449/1.0.96.2024080804 (August 2024)
Introduced in this update:
From bb8c0b0004a3396061efa01f742dec2d77a7c876 Mon Sep 17 00:00:00 2001
From: lhenrika <136372818+lhenrika@users.noreply.github.com>
Date: Tue, 13 Aug 2024 20:30:55 -0700
Subject: [PATCH 11/22] Update rooms-release-note.md
---
Teams/rooms/rooms-release-note.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/rooms/rooms-release-note.md b/Teams/rooms/rooms-release-note.md
index 7a2db0271e..94b52d671c 100644
--- a/Teams/rooms/rooms-release-note.md
+++ b/Teams/rooms/rooms-release-note.md
@@ -754,7 +754,7 @@ Introduced in this update:
- **Custom backgrounds1**:::image type="icon" source="../media/mtr-pro-icon.png":::. IT admins can upload custom background images on the Teams admin center to reinforce their company brand on their Teams Rooms on Android devices. The main room display, extended room display, and touch console can each have their own specific background image. PNG, JPG, and JPEG formats are supported. This feature is only available with the Teams Rooms Pro license. [Learn more](/microsoftteams/rooms/custom-backgrounds-android).
- **Join Zoom meetings with an ID and passcode**. Users can now join Zoom meetings with an ID and a passcode on Teams Rooms on Android. Rooms must be configured to enable Direct Guest Join meetings. [Learn more](/microsoftteams/rooms/third-party-join).
-1Neat devices are excluded from this rollout of custom backgrounds due to a firmware issue that is unique to Neat devices. Once the issue is resolved, custom backgrounds will be enabled for Neat devices in one of the following releases.
+1Neat devices are excluded from this rollout of custom backgrounds due to an issue that is unique to Neat devices. Once the issue is resolved, custom backgrounds will be enabled for Neat devices in a later release.
### 1449/1.0.96.2024061103 (June 2024)
From ca659518f1e84759c0f5b883e9af8cabbc2e242f Mon Sep 17 00:00:00 2001
From: lhenrika <136372818+lhenrika@users.noreply.github.com>
Date: Tue, 13 Aug 2024 20:37:16 -0700
Subject: [PATCH 12/22] Update custom-backgrounds-android.md
Update to remove TAP tag
---
Teams/rooms/custom-backgrounds-android.md | 4 +---
1 file changed, 1 insertion(+), 3 deletions(-)
diff --git a/Teams/rooms/custom-backgrounds-android.md b/Teams/rooms/custom-backgrounds-android.md
index 144416a43b..712a8e6347 100644
--- a/Teams/rooms/custom-backgrounds-android.md
+++ b/Teams/rooms/custom-backgrounds-android.md
@@ -24,8 +24,6 @@ description: Learn how to set up custom backgrounds on Teams Rooms on Android fr
# Set up and manage Teams Rooms on Android custom backgrounds
-This feature is available for TAP customers and early adopters.
-
You can create custom background images for your Teams Rooms on Android devices to showcase your brand or to provide instructions and support information to Teams Rooms users. For example, you can add your company logo and include contact information for your organization's help desk to your custom background.
Your ability to deploy custom backgrounds depends on the version of Teams Rooms on Android app installed on your device and the license of the account logged in on the device:
@@ -157,6 +155,6 @@ After you've created background images:
2. Upload them to a Teams Rooms on Android configuration profile in the Teams admin center.
3. Assign the Teams Rooms on Android configuration profile to any Teams Rooms on Android device with a Teams Rooms Pro license.
-Once the custom images are saved in the configuration profile, and the configuration profile has been subsequently assigned to Teams Rooms on Android devices with a Teams Rooms Pro license, the custom images will be applied as the background of the Teams Rooms on Android devices accordingly.
+Once the custom images are saved in the configuration profile, and the configuration profile has been assigned to Teams Rooms on Android devices with a Teams Rooms Pro license, the custom images will be applied as the background of the Teams Rooms on Android devices accordingly.
On your Teams Rooms on Android device settings, you can switch the background of your device from the custom image to one of the Teams built-in images, or vice versa: go to **Teams Admin Settings** > **General** > **Background** > select another background thumbnail as desired. To change the custom image saved on the device, you'll need to make the update from the Teams admin center.
From e8c98247820e1cdaf41d072a87075d8146e3a355 Mon Sep 17 00:00:00 2001
From: Mary-Katherine Bond
Date: Wed, 14 Aug 2024 09:26:41 -0400
Subject: [PATCH 13/22] Add information re RAs for AA/CQ
---
Teams/create-a-phone-system-auto-attendant.md | 30 +++-----------
Teams/create-a-phone-system-call-queue.md | 40 ++++---------------
2 files changed, 13 insertions(+), 57 deletions(-)
diff --git a/Teams/create-a-phone-system-auto-attendant.md b/Teams/create-a-phone-system-auto-attendant.md
index 8b561bf61b..3b133cc2d3 100644
--- a/Teams/create-a-phone-system-auto-attendant.md
+++ b/Teams/create-a-phone-system-auto-attendant.md
@@ -204,33 +204,15 @@ Once you've selected your **Dial scope** options, select **Next**.
## Step 4: Assign resource accounts
-All Auto attendants must have an associated resource account. All resource accounts must be assigned a [Microsoft Teams Phone Resource Account license](teams-add-on-licensing/virtual-user.md). If you wish, you can assign several resource accounts to an Auto attendant.
+Before you can create and manage resource accounts, you must do the following:
-### Add an existing resource account
+- [Obtain Microsoft Teams Phone Resource Account licenses](manage-resource-accounts.md#obtain-microsoft-teams-phone-resource-account-licenses)
+- [Obtain phone numbers](manage-resource-accounts.md#obtain-phone-numbers)
+- [Assign permissions for managing a resource account](manage-resource-accounts.md#assign-permissions-for-managing-a-resource-account)
-To add an existing resource account:
+All Auto attendants must have an associated resource account. All resource accounts must be assigned a [Microsoft Teams Phone Resource Account license](teams-add-on-licensing/virtual-user.md). If you wish, you can assign several resource accounts to an Auto attendant.
-1. Under Resource accounts, select the **Add** button to add a resource account for this Call queue.
-1. On the **Add accounts** pane, search for the resource account to add.
-1. Select the **Add** button next to the resource account you want to assign to this Call queue.
-1. At the bottom of the pane, select the **Add** button.
-
-### Create a new resource account:
-
-1. Under Resource accounts, select the **Add** button to add a resource account for this Call queue.
-1. On the Add accounts pane, search for any set of letters to pull up the results dropdown.
-1. Select the **Add a resource account** button at the bottom of the results.
-1. On the Add resource account pane:
- 1. Type in a descriptive Display name. Agents see this name when a call is presented to them.
- 1. Type in a descriptive Username for the resource account.
- 1. Select the **Resource account type** dropdown and select **Call queue**.
- 1. At the bottom of the pane, select the **Save** button.
-1. On the Resource accounts pane, select the **Add** button.
-
->[!NOTE]
-> Remember to assign a [Microsoft Teams Phone System Resource Account license](manage-resource-accounts.md#assign-a-license).
-
-For more information, see [Manage Teams resource accounts](manage-resource-accounts.md).
+For details on how to create resource accounts and ready them for use with auto attendants, see [Manage Teams resource accounts](manage-resource-accounts.md).
Once you've added resource accounts, select **Next**.
diff --git a/Teams/create-a-phone-system-call-queue.md b/Teams/create-a-phone-system-call-queue.md
index 566839726b..2f8a3ad8c4 100644
--- a/Teams/create-a-phone-system-call-queue.md
+++ b/Teams/create-a-phone-system-call-queue.md
@@ -71,34 +71,18 @@ Type a name for the Call queue in the box at the top.
### Add an existing resource account
-All Call queues must have an associated resource account. All resource accounts must be assigned a [Microsoft Teams Phone Resource Account license](teams-add-on-licensing/virtual-user.md). If you wish, you can assign several resource accounts to a Call queue.
+Before you can create and manage resource accounts, you must do the following:
-To add an existing resource account:
+- [Obtain Microsoft Teams Phone Resource Account licenses](manage-resource-accounts.md#obtain-microsoft-teams-phone-resource-account-licenses)
+- [Obtain phone numbers](manage-resource-accounts.md#obtain-phone-numbers)
+- [Assign permissions for managing a resource account](manage-resource-accounts.md#assign-permissions-for-managing-a-resource-account)
-1. Under **Resource accounts**, select the **Add** button to add a resource account for this Call queue.
-1. On the **Add accounts** pane, search for the resource account to add.
-1. Select the **Add** button next to the resource account you want to assign to this Call queue.
-1. At the bottom of the pane, select the **Add** button.
+All Call queues must have an associated resource account. All resource accounts must be assigned a [Microsoft Teams Phone Resource Account license](teams-add-on-licensing/virtual-user.md). If you wish, you can assign several resource accounts to a Call queue.
-### Create a new resource account:
-
-1. Under **Resource accounts**, select the **Add** button to add a resource account for this Call queue.
-1. On the **Add accounts** pane, search for any set of letters to pull up the results dropdown.
-1. Select the **+ Add a resource account** button at the bottom of the results.
-1. On the **Add resource account** pane:
- 1. Type in a descriptive **Display name**. Agents see this name when a call is presented to them.
- 1. Type in a descriptive **Username** for the resource account.
- 1. Select the **Resource account type** dropdown and select **Call queue**.
-1. At the bottom of the pane, select the **Save** button.
-1. On the **Resource accounts** pane, select the **Add** button.
-
->[!NOTE]
-> Remember to assign a [Microsoft Teams Phone Resource Account license](manage-resource-accounts.md#assign-a-license).
+For details on how to create resource accounts and ready them for use with auto attendants, see [Manage Teams resource accounts](manage-resource-accounts.md).
Agents see the resource account name when they receive an incoming call.
-For more information, see [Manage Teams resource accounts](manage-resource-accounts.md).
-
### Assign a calling ID (optional)
**Available for Teams channel/collaborative calling desktop users and Teams mobile client users with standard Call queues.**
@@ -117,17 +101,7 @@ Assign outbound caller ID numbers for the agents by specifying one or more resou
1. Select the **Add** button next to the resource account with an assigned phone number.
1. Select the **Add** button at the bottom of the pane.
-If you don't have a resource account with an assigned phone number:
-
-1. Under **Resource accounts**, select the **Add** button to add a resource account.
-1. On the **Add accounts** pane, search for any set of letters to pull up the results dropdown.
-1. Select the **+ Add a resource account** button at the bottom of the results.
-1. On the **Add resource account** pane:
- 1. Type in a descriptive **Display name**. Agents see this name when a call is presented to them.
- 1. Type in a descriptive **Username** for the resource account.
- 1. Select the **Resource account type** dropdown and select **Call queue**.
-1. At the bottom of the pane, select the **Save** button.
-1. On the **Resource accounts** pane, select the **Add** button.
+If you don't have a resource account with an assigned phone number, you must create a resource account. For more information, see [Create a Teams resource accounts](manage-resource-accounts.md#create-a-resource-account).
After you create this new resource account for calling ID, you still need to:
From 7881cae38bd3e15c912ddfcfbb0088602ff82a40 Mon Sep 17 00:00:00 2001
From: Mary-Katherine Bond
Date: Wed, 14 Aug 2024 09:28:38 -0400
Subject: [PATCH 14/22] Fix link
---
Teams/using-admin-roles.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/using-admin-roles.md b/Teams/using-admin-roles.md
index 312f8a3f8a..dd4de0cdc4 100644
--- a/Teams/using-admin-roles.md
+++ b/Teams/using-admin-roles.md
@@ -57,7 +57,7 @@ For more information about the admin tools available for managing Microsoft Team
For more information about limits, specifications, and other requirements that apply to Teams, see [Limits and specifications for Microsoft Teams](limits-specifications-teams.md).
-For information about Microsoft 365 admin center roles, such as Global Reader and Global Administrator, see [About admin roles in the Microsoft 365 admin center](microsoft-365/admin/add-users/about-admin-roles). Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role.
+For information about Microsoft 365 admin center roles, such as Global Reader and Global Administrator, see [About admin roles in the Microsoft 365 admin center](/microsoft-365/admin/add-users/about-admin-roles). Microsoft recommends that you use roles with the fewest permissions. This helps improve security for your organization. Global Administrator is a highly privileged role that should be limited to emergency scenarios when you can't use an existing role.
## Assign users to each role
From 93331229197fc8f56b6a48b94c15684b85db5294 Mon Sep 17 00:00:00 2001
From: Mary-Katherine Bond
Date: Wed, 14 Aug 2024 09:53:21 -0400
Subject: [PATCH 15/22] Update set-up-resource-account-steps.md
---
Teams/includes/set-up-resource-account-steps.md | 8 ++++++--
1 file changed, 6 insertions(+), 2 deletions(-)
diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md
index e7d966941c..fdff4d82fa 100644
--- a/Teams/includes/set-up-resource-account-steps.md
+++ b/Teams/includes/set-up-resource-account-steps.md
@@ -60,15 +60,19 @@ To port a number from another carrier, see [Transfer phone numbers to Teams](../
> [!NOTE]
> Currently, Teams administrators can create and manage resource accounts without requiring any user management permissions in Microsoft 365. As part of our commitment to deliver secure solutions that meet the highest standards, we are implementing changes to the management of resource accounts. Going forward, Teams administrators will need to have user management permissions in Microsoft 365 to create and manage resource accounts. This change will take effect in the 3rd quarter of 2024.
-To create and manage a resource account, admins must have the User Administrator role *and* one of the following Teams administrator roles:
+To create and manage a resource account, admins must have two roles - a **Teams administrator** role and the **User Administrator** role.
+
+Admins need one of the following Teams administrator roles:
- Teams Telephony Administrator
- Teams Communications Administrator
- Teams Administrator
+The User Administrator role is a built-in role in Microsoft 365 that grants permissions to create and manage user accounts. For more information, see [Assign admin roles in Microsoft 365](/microsoft-365/admin/add-users/assign-admin-roles).
+
If a user has a Teams administrator role without the User Administrator role, you must either assign the User Administrator role to provide the necessary permissions to create user accounts or create a custom role with the minimum required permission (microsoft.directory/users/create) to allow the creation of resource accounts. This custom role can be created with [Microsoft Graph API](/graph/overview). For information on creating a custom role in Microsoft Graph API, see [Assign custom admin roles using the Microsoft Graph API in Microsoft Entra ID](/entra/identity/role-based-access-control/custom-create) and [Create and assign a custom role in Microsoft Entra ID](/entra/identity/role-based-access-control/custom-create).
-A Global Administrator can also has the necessary Teams and User permissions to create and manage resource accounts, but we recommend using roles with the fewest permissions.
+A Global Administrator also has the necessary Teams and User permissions to create and manage resource accounts, but we recommend using roles with the fewest permissions.
For more information about Teams administrator roles, see [Use Microsoft Teams administrator roles to manage Teams](/microsoftteams/using-admin-roles).
From 44841b7b93d6123a7cc54876e9da0f160a5b33af Mon Sep 17 00:00:00 2001
From: Mary-Katherine Bond
Date: Wed, 14 Aug 2024 10:24:30 -0400
Subject: [PATCH 16/22] Update set-up-resource-account-steps.md
---
Teams/includes/set-up-resource-account-steps.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/includes/set-up-resource-account-steps.md b/Teams/includes/set-up-resource-account-steps.md
index fdff4d82fa..de47358a29 100644
--- a/Teams/includes/set-up-resource-account-steps.md
+++ b/Teams/includes/set-up-resource-account-steps.md
@@ -62,7 +62,7 @@ To port a number from another carrier, see [Transfer phone numbers to Teams](../
To create and manage a resource account, admins must have two roles - a **Teams administrator** role and the **User Administrator** role.
-Admins need one of the following Teams administrator roles:
+An admin needing to create resource accounts needs one of the following Teams administrator roles:
- Teams Telephony Administrator
- Teams Communications Administrator
From 9a78ff91a6992d5a512cbb3fb5a2a3939ca17592 Mon Sep 17 00:00:00 2001
From: Whitney Libebe
Date: Wed, 14 Aug 2024 11:54:45 -0400
Subject: [PATCH 17/22] Update manage-qna-for-teams.md
---
Teams/manage-qna-for-teams.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/manage-qna-for-teams.md b/Teams/manage-qna-for-teams.md
index 82ae34fa84..f371fee6e8 100644
--- a/Teams/manage-qna-for-teams.md
+++ b/Teams/manage-qna-for-teams.md
@@ -21,7 +21,7 @@ description: Learn about how IT Admins can set up, use, and manage Q&A in Q&A fo
**APPLIES TO:** ✔️Meetings ✔️Webinars ✔️Town halls
-Q&A allows presenters, organizers, and co-organizers to take questions from attendees and answer them in real time. This feature is best suited for large, structured meetings and events– like town halls, webinars, all hands, and trainings. The Q&A policy is a per-organizer setting.
+Q&A allows presenters, organizers, and co-organizers to take questions from attendees and answer them in real time. This feature is best suited for large, structured meetings and events– like town halls, webinars, all hands, and trainings. Town hall and webinar organizers and co-organizers can export the event's questions and answers to a CSV file.
Your organization might have requirements to limit which organizers can use Q&A. As an admin, you can control whether an organizer can enable Q&A in their meetings and events.
From 008c2902e3209c7b76004f2bc4dbf8287934f0bd Mon Sep 17 00:00:00 2001
From: Whitney Libebe
Date: Wed, 14 Aug 2024 11:57:07 -0400
Subject: [PATCH 18/22] Update plan-town-halls.md
---
Teams/plan-town-halls.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/plan-town-halls.md b/Teams/plan-town-halls.md
index 3d8bfb027d..889e29ae84 100644
--- a/Teams/plan-town-halls.md
+++ b/Teams/plan-town-halls.md
@@ -150,7 +150,7 @@ Teams admins and organizers have different policies and settings to control the
|[Live translated transcription (Teams Premium)](meeting-transcription-captions.md) |Can control whether organizers with a Premium license can have live translated transcription for their town halls. |Can enable live translated transcription for themselves; attendees can always turn on live translated transcription.|
|[Manage what attendees see](https://support.microsoft.com/office/manage-what-attendees-see-in-teams-meetings-19bfd690-8122-49f4-bc04-c2c5f69b4e16) |No control. |Can decide whose avatars or video feeds to spotlight during the town hall. |
|[Manage who can schedule town halls](set-up-town-halls.md)|Can disable town halls for users and groups, control which organizers can schedule town halls, and decide whether organizers can schedule public town halls.|Can schedule town halls if allowed by admin.|
-|[Q&A](manage-qna-for-teams.md)|Can manage if organizers can use Q&A in town halls.|Can decide if Q&A is available for their town halls if allowed by admins. Q&A is the only way attendees can interact and engage with presenters and organizers.|
+|[Q&A](manage-qna-for-teams.md)|Can manage if organizers can use Q&A in town halls.|Can decide if Q&A is available for their town halls if allowed by admins. Q&A is the only way attendees can interact and engage with presenters and organizers. Town hall organizers and co-organizers can export the event's questions and answers to a CSV file.|
|[Recording](meeting-recording.md)|Can allow or prevent town hall recording. |Recordings start automatically for town halls, but organizers can turn this off. |
|[Recording expiration](meeting-recording.md)|Can manage whether recordings automatically expire. |By default, published recordings expire after 30 days. Organizers can extend the expiration date to 60 days. After the new date passes, they must reupload and republish the file to keep sharing.|
|[RTMP-In](meetings-rtmp-in.md)|Can control whether organizers can use RTMP-In for their town halls. |Can produce their Teams events directly from an external hardware or software-based encoder to integrate different types of media into the event. To start streaming from the encoder, organizers can choose RTMP-In from their meeting options and then access the RTMP link and key. |
From 2900ecaae35a669b4e21da2b535f4179f5db383c Mon Sep 17 00:00:00 2001
From: Whitney Libebe
Date: Wed, 14 Aug 2024 11:57:10 -0400
Subject: [PATCH 19/22] Update plan-webinars.md
---
Teams/plan-webinars.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/plan-webinars.md b/Teams/plan-webinars.md
index 0f6122d1a2..cfcb5c8442 100644
--- a/Teams/plan-webinars.md
+++ b/Teams/plan-webinars.md
@@ -107,7 +107,7 @@ Teams admins and organizers have different policies and settings to control the
|[Live translated transcription (Teams Premium)](meeting-transcription-captions.md) |Can control whether organizers with a Premium license can have live translated transcription for their webinars. |Can enable live translated transcription for themselves; attendees can always turn on live translated transcription. |
|[Manage what attendees see (Teams Premium)](https://support.microsoft.com/office/manage-what-attendees-see-in-teams-meetings-19bfd690-8122-49f4-bc04-c2c5f69b4e16)|No control|Can decide whose avatars or video feeds to spotlight during a Teams meeting. Others are hidden from view.|
|[Manage who can schedule webinars](set-up-webinars.md)|Can disable webinars for users and groups, control which organizers can schedule webinars, and decide whether organizers can schedule public webinars.|Can schedule webinars if allowed by admin.|
-|[Q&A](manage-qna-for-teams.md)|Can manage if organizers can use Q&A in webinars.|Can decide if Q&A is available for their webinars if allowed by admins.|
+|[Q&A](manage-qna-for-teams.md)|Can manage if organizers can use Q&A in webinars.|Can decide if Q&A is available for their webinars if allowed by admins. Webinar organizers and co-organizers can export the event's questions and answers to a CSV file.|
|[Reactions](manage-reactions-meetings.md)| Manage whether organizers with this policy can use reactions in their webinars. |Can control whether reactions can be used in their webinars. |
|[Recording](meeting-recording.md)| Can allow or prevent webinar recording. |If the admin enables recording, organizers can set who can record and automatic recording. |
|[Registration](set-up-webinars.md)| Can manage who can register for webinars. |Registration is required for attendees to attend webinars. Organizers can decide how many people can register for a webinar. With a Teams Premium license, they can also require manual registration approval, enable a waitlist, and limit registration start and end time. |
From 2f20e1b881f039dbae1588fbe4da881fac332592 Mon Sep 17 00:00:00 2001
From: Matt Slomka
Date: Wed, 14 Aug 2024 11:29:12 -0500
Subject: [PATCH 20/22] Update resource-accounts.md
Added a note about the "Get Data" button.
---
Teams/rooms/resource-accounts.md | 3 +++
1 file changed, 3 insertions(+)
diff --git a/Teams/rooms/resource-accounts.md b/Teams/rooms/resource-accounts.md
index b900713ffa..2705f1e4fe 100644
--- a/Teams/rooms/resource-accounts.md
+++ b/Teams/rooms/resource-accounts.md
@@ -28,6 +28,9 @@ description: Learn how to see the status of your resource accounts information;
# Resource accounts
+> [!IMPORTANT]
+> If you are setting up your Pro Management Portal for the first time, you will need to open Planning > Inventory and select the "Get Data" button to connect the Pro Management Portal to your resource accounts in Microsoft 365. Allow 15 minutes for replication once you select the "Get Data" button to see your resource accounts in the portal.
+
> [!IMPORTANT]
> The option of managing resource accounts isn't available for GCC tenants.
From eefe59bd637ca97ef2901caa1735880fb2c84aad Mon Sep 17 00:00:00 2001
From: Matt Slomka
Date: Wed, 14 Aug 2024 11:34:22 -0500
Subject: [PATCH 21/22] Update resource-accounts.md
---
Teams/rooms/resource-accounts.md | 4 ++--
1 file changed, 2 insertions(+), 2 deletions(-)
diff --git a/Teams/rooms/resource-accounts.md b/Teams/rooms/resource-accounts.md
index 2705f1e4fe..218d2d31b2 100644
--- a/Teams/rooms/resource-accounts.md
+++ b/Teams/rooms/resource-accounts.md
@@ -28,14 +28,14 @@ description: Learn how to see the status of your resource accounts information;
# Resource accounts
+Resource accounts is a feature that enables you to see the status of your resource accounts for Teams Rooms; and the information pertaining to mailbox settings, location, and license.
+
> [!IMPORTANT]
> If you are setting up your Pro Management Portal for the first time, you will need to open Planning > Inventory and select the "Get Data" button to connect the Pro Management Portal to your resource accounts in Microsoft 365. Allow 15 minutes for replication once you select the "Get Data" button to see your resource accounts in the portal.
> [!IMPORTANT]
> The option of managing resource accounts isn't available for GCC tenants.
-Resource accounts is a feature that enables you to see the status of your resource accounts for Teams Rooms; and the information pertaining to mailbox settings, location, and license.
-
## View resource accounts
The **Resource Accounts** page shows you all the resource accounts that your organization created for your Teams Rooms. You can see the account name, UPN, and location in different columns for each resource account.
From a70c87a089533724be0a3b608288a40b4e6617e2 Mon Sep 17 00:00:00 2001
From: Heidi Payne
Date: Wed, 14 Aug 2024 10:06:57 -0700
Subject: [PATCH 22/22] Update resource-accounts.md
---
Teams/rooms/resource-accounts.md | 2 +-
1 file changed, 1 insertion(+), 1 deletion(-)
diff --git a/Teams/rooms/resource-accounts.md b/Teams/rooms/resource-accounts.md
index 218d2d31b2..84c7273401 100644
--- a/Teams/rooms/resource-accounts.md
+++ b/Teams/rooms/resource-accounts.md
@@ -31,7 +31,7 @@ description: Learn how to see the status of your resource accounts information;
Resource accounts is a feature that enables you to see the status of your resource accounts for Teams Rooms; and the information pertaining to mailbox settings, location, and license.
> [!IMPORTANT]
-> If you are setting up your Pro Management Portal for the first time, you will need to open Planning > Inventory and select the "Get Data" button to connect the Pro Management Portal to your resource accounts in Microsoft 365. Allow 15 minutes for replication once you select the "Get Data" button to see your resource accounts in the portal.
+> If you're setting up your Pro Management Portal for the first time, you need to open Planning > Inventory and select the **Get Data** button to connect the Pro Management Portal to your resource accounts in Microsoft 365. Allow 15 minutes for replication once you select the **Get Data** button to see your resource accounts in the portal.
> [!IMPORTANT]
> The option of managing resource accounts isn't available for GCC tenants.