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safe_update support #99

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haizaar opened this issue May 4, 2021 · 2 comments
Open

safe_update support #99

haizaar opened this issue May 4, 2021 · 2 comments

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@haizaar
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haizaar commented May 4, 2021

Good day,

We have a situation where two processes update Zendesk ticket and quite often step on each other's toes causing lost updates.

After doing some research, I found that ZD API indeed supports cooperative locking mechanism as described here: https://develop.zendesk.com/hc/en-us/articles/360059146153#protecting-against-ticket-update-collisions

It will be really great to have this supported in go-zendesk.
WDYT?
@eggman64
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That's a really good idea :)

@alexei-led
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This PR #106 implements the safe_update

@alexei-led alexei-led mentioned this issue Nov 30, 2021
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@haizaar @alexei-led @eggman64