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Enhancement: Add a revisit reminder for unresolved posts #8

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JacobCoffee opened this issue Sep 18, 2023 · 1 comment
Open

Enhancement: Add a revisit reminder for unresolved posts #8

JacobCoffee opened this issue Sep 18, 2023 · 1 comment
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byte 🤖 Related to the Byte bot service enhancement ➕ This is a brand new feature or request

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@JacobCoffee
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JacobCoffee commented Sep 18, 2023

Summary

Sometimes we miss or forget to reply to forum posts. If one has not been marked as solved, and there has been little activity, perhaps we can implement a 'revisit reminder' nag system that pings current guild staff to either mark the post as solved or answer the users post.

image

We could also (separate issue needs to be created) probably add an auto-close, but that doesn't feel great to users who have their question missed.

Basic Example

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@JacobCoffee JacobCoffee added the enhancement ➕ This is a brand new feature or request label Sep 18, 2023
@JacobCoffee JacobCoffee added the byte 🤖 Related to the Byte bot service label Nov 6, 2023
@JacobCoffee
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we should also tag these somehow. Something like:

image

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Labels
byte 🤖 Related to the Byte bot service enhancement ➕ This is a brand new feature or request
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