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Pre-written hardware correspondances #84

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evan10s opened this issue Oct 13, 2019 · 0 comments
Open

Pre-written hardware correspondances #84

evan10s opened this issue Oct 13, 2019 · 0 comments

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@evan10s
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evan10s commented Oct 13, 2019

Even though we don't have automated notifications yet 😢, it would be helpful if there was a button you could click on the hardware desk screen to generate a message to send that participant give the request's current/new status. For instance, Ready for Pickup cards should have buttons to generate "Ready for Pickup" and "Pickup confirmation" messages.

(Depending on operational constraints we may not send all of these messages - Ready for Pickup and Declined messages are the bare minimum to me.)

Boilerplates:

Request approved:

Hi {name}!

{location} hardware desk has approved your request for {quantity} {item}! We'll let you know when it's ready for pickup!

Request declined:

Hi {name}!

Unfortunately, {location} hardware desk is unable to fulfill your request for {quantity} {item} because {reason}. If you have any questions, you can reply to this message or visit the hardware desk at {location}.

Ready for pickup:

Hi {name}!

The following items you requested are now Ready for Pickup at {location}! You will need to give us your photo ID as collateral if you haven't already done us.

  • {quantity} {item}
    ...

Let us know if you have any questions!

Pickup confirmation:

Hi {name}!

This is confirmation that we fulfilled your requests for
...items...

Please note that your photo ID is at {location}. If you return your hardware after {time}, then you can pickup your photo ID in the Klaus Atrium.

Let us know if you have any questions!

Return reminder:

Hi {name}!

Please remember to return the following items you have checked out! As a reminder, your photo ID will be at {the location where you dropped it off / Klaus atrium if it's the end of the event}. Any items listed as "Optional Return" on the home page of the hardware checkout website don't have to be returned.

Return to HackGT Hardware Desk in Klaus Atrium:

  • {quantity} {item}
    ...

Return to The Hive:

Return to MLH in Klaus Atrium: (note: this is not the HackGT hardware desk!

  • {quantity} {item}

Return confirmation:

Hi {name}!

Thanks for returning these items to {location}! We also returned your photo ID at that time. Please ensure you return any other items you may have checked out from other hardware checkout locations.

  • {quantity} {item} (#{request no.})
    ...

Thanks for attending HackGT 6!

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