NTP Integration Issue - Access is denied

[evojay87]

HI

We currently have the NTP Integration setup for all our windows servers through puppet using this datadog module.

The NTP Integration issue seems to work successfully in the puppet run, however when we go to the datadog portal we area seeing all our servers with a NTP Integration issue with the following message:

Datadog’s ntp integration is reporting:
Instance #initialization[ERROR]: open C:\ProgramData\Datadog\conf.d\ntp.d\conf.yaml.default: Access is denied.

The following is what we have in Puppet Hiera to have this configured:

datadog_agent::integrations:
ntp:
instances:
- offset_threshold: 60
host: ntp.example.com
ntp: ntp
use_local_defined_servers: false

[MrMitch17]

We are getting a similar error on with our logs.yaml integration. Maybe there is a permissions issue going on here with the conf.d directory.

Error: Permission denied @ dir_s_mkdir - C:/ProgramData/Datadog/conf.d/logs.yaml20220805-1452-1dpfiha.lock

[mx-psi]

👋 Could you open a support case with Datadog?