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The callback and calldown scripts only contain the primary script if you talk to the person, but nothing if you hit voicemail. Please add the following scripts for Callbacks and Calldowns:
For Callbacks:
Header: phoneDashboard.voicemail_script
Script: phoneDashboard.callback_vm_script (replace {name} and {ani})
For Calldowns:
Header: phoneDashboard.voicemail_script
Script: phoneDashboard.calldown_vm_script (replace {name} and {ani})
Description
The callback and calldown scripts only contain the primary script if you talk to the person, but nothing if you hit voicemail. Please add the following scripts for Callbacks and Calldowns:
For Callbacks:
Header:
phoneDashboard.voicemail_script
Script:
phoneDashboard.callback_vm_script
(replace{name}
and{ani}
)For Calldowns:
Header:
phoneDashboard.voicemail_script
Script:
phoneDashboard.calldown_vm_script
(replace{name}
and{ani}
)File:
crisiscleanup-4-web\src\hooks\phone\useScripts.ts
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