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Author displayed correctly on dashboard but not while editing the page #900

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AndreeaCristinaRadacina opened this issue Mar 6, 2024 · 5 comments
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bug This label could be used to identify issues that are caused by a defect in the product. customer report Indicates the request came from a customer.

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@AndreeaCristinaRadacina
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Description

A user reported that the original author is not correctly displayed in the backend. It appears correctly on the blog page, but when you try to edit a post, it displays the default admin name.

I was able to replicate this.

ref: https://secure.helpscout.net/conversation/2524868800/406380?viewId=212385

Step-by-step reproduction instructions

  1. Go to Feedzy > Imports
  2. Create a new import
  3. In the Map Content > Advanced Settings tab, enable both options for the Post Author (backend and frontend)
  4. Save everything
  5. Check the posts in Dashboard > Posts (you'll see the correct one)
  6. Open one of the posts

Screenshots, screen recording, code snippet or Help Scout ticket

Not correct when you edit a page:
image

Not correct when you click on Quick Edit:
image

Correct on the posts area:
image

Environment info

No response

Is the issue you are reporting a regression

No

@AndreeaCristinaRadacina AndreeaCristinaRadacina added the bug This label could be used to identify issues that are caused by a defect in the product. label Mar 6, 2024
@pirate-bot pirate-bot added the customer report Indicates the request came from a customer. label Mar 6, 2024
@AndreeaCristinaRadacina
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@AndreeaCristinaRadacina AndreeaCristinaRadacina changed the title Author displayed correctly on dashboard but not will editing the page Author displayed correctly on dashboard but not while editing the page Mar 7, 2024
@vytisbulkevicius
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Hi @AndreeaCristinaRadacina,

I don't think this is a bug, as far as I remember it was working like this.
Probably the theme of the first user (in the original report) is incompatible and use some other way to get author of the post than most themes do, I can't login to his website with credentials from the ticket, my IP is not allowed, do you know the theme he's using?

For the 2nd ticket you added, I reviewed the ticket but the question I have why is the author not showing at all if it's related to Feedzy? If the original author is kept why isn't it shown on the post?
I logged in to his dashboard, created a post manually and still no author is shown in the front-end: https://staging-58fc-canopyatl.wpcomstaging.com/2024/03/07/test/

So we need to understand how is he showing the author, maybe his theme doesn't have author enabled to be shown on single post and he expects Feedzy to still show it.

@AndreeaCristinaRadacina
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Hey @vytisbulkevicius,

I am using Neve, and I still encounter this issue. The author is correctly displayed on the post and in the Dashboard; however, if you manually try to edit the post, the admin is displayed as the author.

This also happens for both the first and second tickets. For the second one, I asked him to display the author in the post title, which is correctly displayed there. So, the main problem is that the original author doesn't appear while editing the post.

I will make some tests for the second one to see why it doesn't appear on the single post. However, I still believe the main problem is with the author who appears while editing the post.

@vytisbulkevicius
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vytisbulkevicius commented Mar 7, 2024

Yes, that's what I'm saying @AndreeaCristinaRadacina that we hook into display on dashboard (where posts are displayed) and front-end BUT if you edit the post, you see the real author as a WordPress user is visible there, as far as I remember it was working like this.

And from reading tickets my understanding is that they are both concerned about not seeing it properly on the front-end and the author name that they see when editing post is used as something they suspect as the reason for the problem.

@AndreeaCristinaRadacina
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Okay then, thank you for the clarification!

Feel free to close the issue.

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