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Purge and Reset confusions #873

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AndreeaCristinaRadacina opened this issue Jan 31, 2024 · 0 comments

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customer report

AndreeaCristinaRadacina commented Jan 31, 2024 •

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A user mentioned that when he clicks on Purge & Reset, either clicking Cancel or Ok, the output is the same.

ref: https://secure.helpscout.net/conversation/2494044153/402147?viewId=212390

Here are my findings:

when you click on Purge&Reset and then OK => all posts are removed, and the status in the Imports dashboard contains "-" symbols - https://vertis.d.pr/i/s0ypc6
when you click on Purge&Reset and then Cancel => posts are not removed (it works as expected), but the status in the Imports dashboard is the same as in the "OK" case https://vertis.d.pr/i/qVElkd

The problem is that the status is not necessarily intuitive.

pirate-bot added the customer report label

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