[BUG BETA] No prompt on modal dialog

[DrDonoso]

Pre-requirements

• Reviewed the Deployment guide
• Reviewed the Troubleshooting guide
• Reviewed the YouTube channel
• Reviewed the GitHub Issues list

What dashboard are you reporting an issue on?

Infrastructure

What happened?

Working with a user that meets the requirements per the documentation. When opening the Infrastructure or the Governance template, they are never prompted with the modal dialog for TenantName and AzureKind. Is there a way to force that dialog to appear? The user is logged on with their work account.

How can I solve it?

Thanks.

Steps to reproduce

1. Try to log in
2. Never prompted

Additional context

No response

[github-actions]

Answer:

To solve the issue where the modal dialog for TenantName and AzureKind does not appear when opening the Infrastructure or the Governance template, you can try the following steps:

1. Ensure Proper Credentials: Make sure that you have entered the correct credentials for both the Azure Management REST API and the GRAPH REST API. Incorrect credentials can lead to errors and might prevent the dialog from appearing.

   

2. Check for Cached Credentials: If Power BI does not ask for credentials, it might be because they are already cached from a previous use of another Power BI Dashboard accessing the same APIs. In this case, you will need to manually set the proper credentials for the GRAPH REST API Data Source.

3. Manually Set Credentials:

   • Go to File.
   • Click on Options and settings.
   • Click on Data source settings.

4. Review Minimum Requirements: Ensure that your system meets the minimum requirements to run the Dashboard:

   • Windows 10 version 14393.0 or higher.
   • Internet access from the computer running Microsoft Power BI desktop.
   • An Azure account on the desired tenant space with permissions on the subscriptions to read from the Azure Services.
   • Install the custom connector and allow the use of any extension to load data without validation or warning.

   

By following these steps, you should be able to resolve the issue and force the dialog to appear. If the problem persists, consider reviewing the Deployment guide, Troubleshooting guide, YouTube channel, and GitHub Issues list for additional solutions or similar issues.

Reference: CCO Insights Wiki

[bmvalente]

@DrDonoso very thorough answer from the bot, the only thing missing is for the human to close the issue :D