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While doing a test transaction on our store, while logged in, I received an Internal Server Error on checkout.
The weird thing is, if I open an incognito/private window (different session) and run through a checkout, I can successfully place an order. But when I'm doing it while logged in, it doesn't work.
I went into the Users area and edited my user. While testing, I had put in a Brazilian postal code of 57160-000, set the country to Brazil, but it had still had the state shown, and that field was set on Alabama. So the glitch is somewhere related to this. Once I changed it in the user settings it started working again.
Even so, this glitch shouldn't occur. Maybe somebody here can replicate the problem or discover the issue through the logs?
Hello!
While doing a test transaction on our store, while logged in, I received an Internal Server Error on checkout.
The weird thing is, if I open an incognito/private window (different session) and run through a checkout, I can successfully place an order. But when I'm doing it while logged in, it doesn't work.
It appears to be an issue with TaxJar.
WordPress: 8.9.3
WooCommerce: 6.9.1
PHP: 8.2.22
Log
Additional context
When I go to
/cart
, I see this:Going to
/checkout
just gives me the internal server error message.I cleared my cookies for my site and tried to purchase again. Same thing happened.
I don't think it likes the saved zip code value, and it's erroring out because of that:
Postcode / ZIP does not match the selected state.
Tasks
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